What are the responsibilities and job description for the Technical Writer position at GTT, LLC?
Job Title: Technical Writer - Mid
Contract Duration: 10 Months
Pay range: $50 - 54/hr
Location: Oakland, CA
Work Type: Remote
Job Description:
Required Knowledge, Skills, and Abilities
Desired Knowledge, Skills, and Abilities:
Qualifications:
Minimum Education:
Top Things:
Equipment Required:
Note:
Benefits:
About The Company:
24-16021: #LI-GTT #gttjobs #LI-Remote
Contract Duration: 10 Months
Pay range: $50 - 54/hr
Location: Oakland, CA
Work Type: Remote
Job Description:
- Technical Writer supports document authors with formatting and grammatical reviews of manuals, standards, procedures, and bulletins to ensure content flow efficiently, is easily consumable and follows process flow if available.
- Compiles and maintains an inventory of all relevant guidance documents to identify gaps, and overdue or outdated documents and provide metrics or reports on documentation availability, aging, and in revision progress. Collaborates with internal document owners to develop a schedule for revisions, publications, and communications of updates to appropriate audiences.
- Serve as Guidance Document Library (GDL) subject matter expert in the submission and publishing process for supported organizations.
Required Knowledge, Skills, and Abilities
- Take complex technical information and make it clear and easy-to-understand for a non-technical audience.
- Technical Writer produces Manuals and Guides, including Standards, Guidelines, Procedures, Process Maps
- MS Word, Excel, and PowerPoint experience
- Flowcharts and organization charts development (iGrafx Preferred, Visio is acceptable)
Desired Knowledge, Skills, and Abilities:
- High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly polished content
- User-focused approach to documentation planning, design, and content strategy
Qualifications:
Minimum Education:
- BA/BS in English, Technical Writing, or related field; or equivalent work experience
- Minimum 3 to 5 years of Technical Writing, content management, and process improvement, in the development of a wide range of IT documentation deliverables
- Excellent written and oral communication skills
- Ability to work independently and as part of a team
- Familiar with the policies and procedures with regard to information technology, and Company Guidance Document Management (GDM) standards
- Fully competent in Microsoft Office applications and SharePoint
- Proficient in documentation technologies and processes
- Good verbal communication skills to collaborate with peers, and content owners and collect necessary information for documents
- Ability to work independently and as part of a team
- Good multi-tasking, adaptability, and organizational skills
Top Things:
- Document Mgmt Experience within a large company
- Standard and Procedure proofing experience
- Proficient in MS O365, MS Power Apps, and PowerBI is desired
Equipment Required:
- Must have their own PC/laptop/equipment
- Will then connect to the network via Cloud PC.
Note:
- Local candidates are strongly preferred or at least candidates within the state.
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About The Company:
- Leading natural gas and electric energy company serving millions of customers across the United States. Offers reliable energy delivery and a positive work environment. Join our team and make a difference in your community.
24-16021: #LI-GTT #gttjobs #LI-Remote
Salary : $50 - $54
