What are the responsibilities and job description for the Universal Banker position at Guadalupe Bank?
Job Overview
We are seeking a detail-oriented and customer-focused Universal Banker to join our team at Guadalupe Bank. The ideal candidate will play a crucial role in providing exceptional service to our clients while handling various banking transactions and opening new accounts. The universal banker role entails both working as a teller and working in the lobby to serve our customers. You will be responsible for maintaining accurate records, processing deposits and withdrawals, opening new accounts, servicing existing accounts, and promoting financial products and services to enhance customer relationships.
Responsibilities
- Process customer transactions efficiently, including deposits, withdrawals, and loan payments.
- Handle cash with accuracy and ensure compliance with bank policies regarding cash handling.
- Maintain a balanced cash drawer and report discrepancies promptly.
- Utilize financial software to manage transactions and maintain customer accounts.
- Provide excellent customer service by addressing inquiries, resolving issues, and offering solutions tailored to client needs.
- Promote bank products and services through effective upselling techniques to enhance customer engagement.
- Assist customers with basic loan processing inquiries and provide information on financial services available.
- Build strong relationships with customers by understanding their banking needs and providing personalized service.
- Open new accounts
- Service existing accounts
Requirements
- Basic math skills with the ability to perform calculations accurately.
- Previous experience in a banking or financial services environment is preferred but not mandatory.
- Familiarity with financial software and customer relationship management systems is advantageous.
- Strong communication skills with the ability to engage effectively with customers.
- Attention to detail and organizational skills to manage multiple tasks efficiently.
- Ability to work in a fast-paced environment while maintaining professionalism and composure.
- A commitment to upholding the highest standards of confidentiality and security in all transactions.
Join our team as a Universal Banker where your contributions will help us deliver outstanding service while supporting our clients' financial goals!
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Fredericksburg, TX 78624 (Required)
Ability to Relocate:
- Fredericksburg, TX 78624: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $24