What are the responsibilities and job description for the Receptionist position at Guadalupe Center?
Description
SUMMARY: Receptionist will work under the supervision the Director of Early Learning. This position will require a reliable, well-organized individual to handle day-to-day operations of the front office. He/she will be responsible for answering phones, administration of tuition fees, greeting parents, visitors and vendors, and maintaining student files to DCF standards. We are looking for an energetic professional who does not mind wearing multiple hats.
Essential Duties and Responsibilities
- Answer telephones to direct calls or provide information
- Talking to others to convey information effectively
- Maintain student files to DCF standards
- Enter student information into database
- Process/collect payments and/or fees
- Discuss account status or activity with parents
- Run and distribute tuition reports as required
- Distribute incoming mail
- Greet parents, visitors, and vendors
- Operate office equipment
- Order materials, supplies, or equipment
- Prepare informational or reference materials
- Report maintenance or equipment problems to appropriate personnel
Other Duties: Please note this job description is designed to cover typical listing of activities, duties and/or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Skills and Abilities
- Professional, confidential, honest, and reliable
- Highly organized, detailed-oriented, and ability to multi-task
- Excellent written and verbal communication skills
- Ability to work cooperatively with all staff and parents
- Excellent computer skills
- Proficiency in Microsoft Office
- Must be able to pass Level II background and pre-employment drug screenings
Education and/or Experience
- Two year’s previous office administration experience preferred
- Experience in an Early Learning environment a plus
- High school diploma or GED required
Working Conditions
- Typically, an indoor office environment
- May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties
- Minimal lifting may be required not to exceed 25 pounds
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
