What are the responsibilities and job description for the Receptionist - Bilingual position at Guadalupe Credit Union?
Job Description
Job Description
We are looking for a Bilingual Receptionist to welcome community members on the phone and in-person, and direct to the appropriate staff member to assist.
Location : Espanola, NM
Starting Pay : $21.00 hourly
Full-Time : 40 hours per week
Schedule : Monday - Friday 8 : 30AM to 5 : 30PM
Communication : Effective communication skills. Bilingual in Spanish and English is required, including the ability to understand and speak fluently.
Preferred Experience : Answering multi-line phones, Customer Service and Multi-tasking
Duties include :
- Answer phones and direct callers to the appropriate person. As call volumes allow, process member requests with accuracy.
- Strong PC (technology), compliance, written and verbal communication skills.
- Look for ways we can financially empower those we serve.
- Effectively listen and build rapport with members.
- Open and distribute mail to appropriate staff, assist in credit union outgoing mailings.
- Maintain assigned records, files, and reports as well as assigned administrative responsibilities.
- Support overflow needs both within and outside the department as time allows.
- Courtesy, tact, and diplomacy are essential elements of the job.
- Work involves personal contact with others inside and / or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.
- Perform other job related duties as assigned.
You may receive an email after you submit your application that contains a link to complete a skills assessment once your application has been reviewed.
The use of a computer is required to take the assessment. In case you do not have access to a computer, please contact us at 505-216-0456 or 505-216-0479 to schedule a time to take the assessment at one of our branches or offices.
Salary : $21
