What are the responsibilities and job description for the Regional Administrative Specialist position at Guaranty Bank?
TITLE: Regional Administrative Specialist
JOB FAMILY: Commercial Lending
DEPARTMENT: Lending
PAY GRADE & FLSA: 5, Non-Exempt
JOB SUMMARY:
The Regional Administrative Specialist is responsible for supporting the commercial lending team by researching and resolving loan related concerns for the entity and its customers. This role will assist in coordinating deposit accounts and special assets as needed.
ESSENTIAL FUNCTIONS:
- Provide prompt, courteous and excellent service to internal and external customers.
- Initiate contact with borrowers and/ or appropriate lenders regarding past due loan accounts.
- Conduct research as needed for lien releases, loans or deposit statements.
- Respond to various inquires and requests from customers.
- Initiate and generate wire requests as needed.
- Posts loan payments and work with loan admin or group to research discrepancies.
- Responds to ticklers and loan exception requests.
- Coordinate meetings, special events and internal admin support.
- Prepare agendas and recordkeeping for required meetings.
- Participate in community functions and events.
- Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
- Foster and preserve a culture of diversity, equity, and inclusion.
- Additional duties and responsibilities may be required to support the company’s mission, vision and values.
QUALIFICATIONS:
- High school diploma or equivalent required. Associate or bachelor’s degree in business, finance, or an equivalent of education and experience.
- Strong analytical skills.
- Ability to interpret, analyze, and communicate financial information effectively to a wide range of clients and audiences.
- Demonstrated knowledge and in-depth experience using Microsoft Excel/Word and cloud-based applications, Microsoft Teams, Adobe, or other common work tools.
- Excellent verbal, written and interpersonal communication skills.
WORKING CONDITIONS:
- Duties performed in a professional office environment.