What are the responsibilities and job description for the Office Manager position at Guaranty Closing and Title Services?
Do you thrive in a fun, family friendly, customer-focused environment? Are you a natural leader with a knack for helping others? Guaranty Closing and Title Services is looking for a dynamic Office Manager to expand their team in Juneau! If you are ready to make an impact in the community, with team members and with customers - apply today, we would love to meet you!
As an Office Manager, you will wear many hats from guiding day to day closings and office operations to coaching and collaborating on strategies to expand our market presence.
Coaching and Communication
- Ability to generate commitment, motivate and coach staff
- Develop employees by example, appropriate direction, communication, support, delegation, coaching and objective feedback on performance
- Effective conflict resolution and negotiating skills
Results Oriented
- Execute a plan to achieve sales, profitability, cash flow and business goals and objectives
- Execute workflow changes to maximize resources while retaining or enhancing value for our customers
- Resolve problems or issues that are external/internal in a timely manner
Customer Focus, Sales & Marketing
- Develop areas of improvement for a customer-focused culture within offices and for employees
- Work with regional manager to plan, develop, organize and execute educational opportunities for customers
- Work with regional manager to develop and execute annual sales and marketing plan to obtain market growth and expansion
Decision Making
- Assist regional manager in preparing, monitoring, and reviewing annual budget for office
- Assist regional manager to develop annual strategic goals and objectives for branch office
Continuous Improvement
- Maintain and promote quality of title product/service required by underwriter, customers and Guaranty Closing and Title Service corporate guidelines. Comply with state and federal laws.
- Achieve a level of professional/technical competence required to perform and/or manage all aspects of the job through continuing education
- Previous title and/or banking experience preferred
- Previous experience building relationships required
- Previous management experience required
- Computer experience required
- Bachelor's degree preferred
- Ability to process, evaluate, document, record and organize information in a timely manner.
- Use logical reasoning to problem solve
- Resourceful, well-organized and detail-oriented
- Obtain title license and notary (when appropriate)
Guaranty Closing and Title Services offers a fun, family-friendly working environment. Our benefits include: health, dental, vision, life and a 401k plan with a generous company match. In addition we offer paid time off, paid holidays, education reimbursement, family fun reward, time off on your birthday and a great place to learn, grow and advance your career.
If you are interested in learning more about the title industry, apply today! We would love to meet you!
