Demo

Inside Sales Consultant

Guardian Alarm
Southfield, MI Remote Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 4/26/2025
Job Details

Description

Summary of Position

The Inside Sales Representative is responsible for developing new leads through appointment generation by communicating

with customers, understanding their needs and ensuring a smooth sales process. The Inside Sales Representative generates

revenue by obtaining sales orders, understanding customers’ security system needs, providing product information and

developing accounts.

Essential Functions

  • Physical presence in the office to accomplish these tasks, meet and work with others
  • Source new sales opportunities through inbound lead follow-up via inbound phone calls, web leads, customer referrals, marketing leads and online Chat conversations.
  • Proficient understanding of Guardian’s residential product and service offerings
  • Basic understanding of commercial product and service offering for appointment setting purposes
  • Understand customer needs in order to ensure sales order success
  • Set appointments for qualified opportunities with outside sales representatives for further development and closure
  • Close basic New, AddPro and Resign sales when requested by Customer
  • Achieve monthly quotas
  • Develop and maintain close working relationship with outside sales team to build Guardian sales pipeline and close deals.

Required Skills, Abilities, Education & Experience

  • Excellent verbal and written communication skills
  • Excellent sales and negotiation skills
  • Thorough understanding of products to be sold
  • Organized with an attention to detail
  • Proven ability to build and maintain relationships with clients
  • Proficient with Microsoft Office Suite or related software
  • Proficient with CRM software
  • High school diploma or equivalent
  • Some College or equivalent work experience preferred1 years’ experience in a sales role (inside, outside, B2B, commissioned, etc.)
  • Track record of achieving or exceeding quota
  • Experience handling large volume of calls per day

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