Demo

Scheduler

Guardian Angel Senior Services
Pittsfield, MA Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/8/2025
We are looking for a full-time Scheduler for our Pittsfield, MA office.


To support caregiver and company needs.  Process scheduling requests provide telephone support and manage special projects and clerical duties.  To grow and manage assigned accounts through excellent customer service and attention to detail.

Experience
Prior home care experience preferable but not required.
Prior administrative experience required.

 
Salary- Based on experience.

Responsibilities
  1. Schedule caregivers with clients and communicate changes and updates to all necessary parties.
  2. Collect and input pertinent client information to most efficiently match and deploy caregivers.
  3. Enter new Clients in Generations as needed. 
  4. Provide assistance to team members as needed and respond urgently to last minute call outs. 
  5. Coordinate communication with caregivers among team members.
  6. Update Caregiver availability and information and communicate appropriately to team.  Work with caregiver to create optimum schedules. 
  7. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed.
  8. Act as liaison between clients, direct care workers and management.
  9. Manage and grow assigned Client Accounts and participate in Quality Improvement.  
  10. Work with management to ensure compliance with all company policies and procedures.
  11. Problem solving and direct escalated issues to management.
  12. To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties. 
  13. Maintain and update employee attendance records as needed.
  14. Participate in confirming and verifying Telephony daily, noting and escalate repeat offenders to manager.
  15. Participate in On-call rotation.
  16. Cover shifts with clients when needed.
  17. Double check schedule accuracy for payroll and billing by deadlines.
  18. Perform other related duties as assigned.

Job Requirements
1.   Strong analytical, detail-orientation, organizational, and problem-solving skills
2.   Must have strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and multi-task
3.   Ability to multi-task, provide precise follow-up, and take on additional tasks with short notice
4.  Ability to work under tight deadlines, manage crises and take on additional tasks with short notice

Skills
Oral Communication
Professionalism
Written Communication Skills
Oral Communication Skills
Great Costumer Service
MS Office
Outlook
Planning
Filling
Presentation
QuickBooks
Reading Skills
Time Management
Typing Skills

Educational/Training
H.S. Diploma or Equivalent
Previous Caregiving Experience

Submit your resume now for immediate consideration.
We do not discriminate against race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, or genetic information.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Scheduler?

Sign up to receive alerts about other jobs on the Scheduler career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$72,650 - $95,062
Income Estimation: 
$97,014 - $129,585
Income Estimation: 
$84,607 - $110,839
Income Estimation: 
$72,650 - $95,062
Income Estimation: 
$97,014 - $129,585
Income Estimation: 
$84,607 - $110,839
Income Estimation: 
$59,357 - $79,690
Income Estimation: 
$73,766 - $97,606
Income Estimation: 
$72,650 - $95,062
Income Estimation: 
$84,607 - $110,839
Income Estimation: 
$93,323 - $124,256
Income Estimation: 
$89,713 - $125,818

Sign up to receive alerts about other jobs with skills like those required for the Scheduler.

Click the checkbox next to the jobs that you are interested in.

  • Build To Stock Skill

    • Income Estimation: $89,713 - $125,818
    • Income Estimation: $90,706 - $121,553
  • Data Collection Skill

    • Income Estimation: $89,713 - $125,818
    • Income Estimation: $85,565 - $116,579
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Guardian Angel Senior Services

Guardian Angel Senior Services
Hired Organization Address Derry, NH Full Time
Join the Guardian Angel Senior Services Home Care Team- Where Caregivers Shine! Guardian Angel Senior Services is on a m...
Guardian Angel Senior Services
Hired Organization Address Manchester, NH Full Time
IMMEDIATE OPENINGS!! WE TRAIN!! Join the Guardian Angel Senior Services Home Care Team- Where Caregivers Shine! Guardian...
Guardian Angel Senior Services
Hired Organization Address Salem, NH Full Time
IMMEDIATE POSITIONS OPEN! We want YOU! We will TRAIN! Nashua and surrounding cities! Full-Time or Part-Time! As a caregi...
Guardian Angel Senior Services
Hired Organization Address Peterborough, NH Full Time
JOIN OUR TEAM& LOVE YOUR JOB! $$$ SIGN-ON BONUS $$$ Guardian Angel Senior Services is a family-owned company that was cr...

Not the job you're looking for? Here are some other Scheduler jobs in the Pittsfield, MA area that may be a better fit.

Scheduler

Guardian Angel Senior Services, Becket, MA

NURSING SCHEDULER

BERKSHIRE EXTENDED CARE SERVICES INC, Lenox, MA

AI Assistant is available now!

Feel free to start your new journey!