What are the responsibilities and job description for the Intake / Patient Care Coordinator position at Guardian Home Health Care & Hospice, INC?
Job Title: Intake / Patient Care Coordinator
Location: 6601 Owens Dr., Suite 135, Pleasanton, CA 94588
Job Type: Full-Time, On-Site
Hours: 32-40 hours per week, Monday to Friday, 8:30 AM - 5:30 PM
About Us:
We are a home health agency committed to providing exceptional care to our patients. We're looking for a dedicated Patient Care Coordinator to join our team and help manage our client intake process.
Job Description:
- Serve as the first point of contact for patients seeking home health services.
- Coordinate patient intake, including gathering necessary information and scheduling.
- Manage incoming communications via phone, email, and live chat.
- Ensure all patient data is accurately entered and updated in our systems.
- Work closely with clinical staff to facilitate smooth patient onboarding.
Requirements:
- Excellent communication and interpersonal skills.
- Proficiency with office software (e.g. Google Workspace).
- Ability to handle sensitive information with confidentiality.
- Previous experience in a healthcare setting or customer service is preferred but not required.
- Must be punctual and reliable, with the ability to work the specified office hours.
What We Offer:
- A supportive work environment in a growing industry.
- Competitive salary based on experience.
- Opportunities for professional development.
How to Apply:
If you are interested in making a difference in people's lives and are looking for a role where you can grow, please apply with your resume and a brief cover letter explaining why you would be a great fit for this position.
Note: Only candidates who can reliably commute to our office and are available for the required hours will be considered.
Job Type: Full-time
Pay: From $25.00 per hour
Medical Specialty:
- Home Health
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Pleasanton, CA 94588 (Required)
Work Location: In person
Salary : $25