What are the responsibilities and job description for the Operations Product Delivery Manager position at Guardian Life Insurance Company?
As an Operations Product Delivery Manager, you will be a member of the Individual Markets (IM) Purchase Value Streams team that is responsible for defining and executing value stream initiatives and the experiences they deliver. This role will partner with leaders across the organization to ensure delivery against the strategic plan and help to drive the evolution of IM’s customer journey and experience.
You are
- Someone with a growth mindset who has demonstrated and promotes collaboration and a positive culture.
- Highly adaptable and comfortable with change and ambiguity.
- Exceptionally strong at developing strong, credible business relationships at all levels and building consensus among multiple partners/cross functional teams with competing interests.
- Organized and excel at managing highly complex projects and multi-disciplinary teams.
- Someone with strong delivery experience.
You will
- Develops the Product Vision for Life & Disability. It reflects customer and stakeholder needs, as well as the Features proposed to meet those needs. Contributes to and influences the value stream vision.
- Own the product roadmap and shepherd epics through the portfolio system
- Translate Target Letter into Product Vision, partnering with the Value Stream Owner
- Strategically develop, meticulously define, and accurately size the epic by authoring a comprehensive Lean Business Case.
- Lead initiatives with shared areas to ensure the solution is complete: people, process and technology.
- Lead the grooming of features and capabilities and help prioritize these backlog items in their respective program and solution backlogs
- Coalesce with technology to size features and ensure solution meets product needs
- Drive and lead product owners to decompose features into consumable stories, providing guidance on acceptance criteria
- Drive and execute on major strategic projects through uncertainty and across silos, removing barriers using a data driven approach for decisions
- Defines and measures product specific KPIs and OKRs with a key focus on the external and internal consumer and value delivered by the product.
- Drives transformational change beyond traditional change management techniques (internal & external)
You have
- 10 years of work experience in Life and Disability Insurance including 10 years working on Digital and/or Transformation initiatives
- Experience with implementation methods – portfolio/project management, agile, waterfall, etc.
- Excellent analytical, process-oriented, problem-solving skills with the ability to synthesize findings
- Ability to understand the big picture and break it down into implemental components
- Strong interpersonal, organizational, and influencing, and negotiating skills.
- Excellent communication and stakeholder management skills, capable of working collaboratively across departments and with external partners.
- Strong general management mentality and experience
- Demonstrated ability to drive transformational initiatives
- Strong Microsoft Office skills (Word, PowerPoint, Excel, Visio)
- Superior verbal and written communication skills for multiple audiences including peers, management, and senior executives
- Bachelor’s Degree or equivalent experience required; MBA preferred
Location & Travel
- Hybrid Schedule: 3 days in office & 2 days work from home
- Office locations: Holmdel, NJ - Hudson Yards NYC - Bethlehem, PA - Pittsfield, MA
Salary Range:
$107,920.00 - $177,295.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at
www.guardianlife.com/careers/corporate/benefits
. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
applicant_accommodation@glic.com
.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Salary : $107,920 - $177,295
