What are the responsibilities and job description for the Executive Director position at Guardian Management?

Guardian Management has an immediate need for a Full T ime Executive Director to join our experienced and committed team at Windsor Square!

Windsor Square is a senior independent living community featuring 95 units in Marysville, WA.

We are seeking an experienced Executive Director (ED) to ensure overall outstanding customer service to our residents, from curb appeal to meals to activities. This includes but is not limited to; overseeing the work of all property staff and vendors, ensuring that the property meets all ownership goals and objectives, safeguarding the good financial health and stability of the property, maintaining timely compliance with all applicable government and property program requirements and enforcing Guardian management Policies & Procedures at all times.

The ideal candidate for this position will have excellent customer service skills, be highly organized, professional, communicative, comfortable supervising a large staff under fast-paced working conditions, and have at least two (2) years' of experience managing a senior living facility or a facility in a related field.

Schedule : 40 hours / week

Compensation : $80,000 / year benefits!

Benefits : Medical / Vision / Prescription Insurance, Dental Insurance, Medical / Dependent Care FSA, Life / AD&D Insurance, Employer-matched 401-K, Vacation, Sick Time, Paid Holidays, Employee Assistance Program.

Growth : Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here! We provide ample training and opportunity for anyone who desires to take their property management career to the next level!

Interested in growing along with one of the leading property management companies in the Northwest? This could be the perfect opportunity for you!

Minimum Qualification Requirements :

The requirements listed below are representative, but not exclusive of the knowledge, skill and / or ability required.

Bachelor's degree preferably in health or social service or related field, or equivalent work experience.
At least two (2) years of experience managing a senior living facility or a facility in a related field.
Demonstrated ability to appropriately delegate responsibility with necessary authority without relinquishing overall responsibility and accountability for the delegated tasks.
Strong customer service skills.
Excellent attention to detail and organizational skills.
Strong mathematical skills and basic understanding of property budgets and financial accounting.
Excellent written and verbal communication skills.
Ability to speak, read and write in English.
Ability to communicate effectively and in a timely manner; both verbally and in writing.
Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required

Essential Functions :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Represent Guardian in a positive and professional manner at all times.

Act as the property's primary coordinator to ensure that the property's efforts fully meet and exceed property management obligations.

Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.).

Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach and discipline staff with direction from Portfolio Manager and Corporate HR Department.

Establish and maintain collaborative working relationships between departments and with coworkers. Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.

Under the direction of the Portfolio Manager, assist in the development of operating income / expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.

Administer budgets, review and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Portfolio Manager.

Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.

Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian's policies on accounts receivable.

Approve invoices for all goods / services required to maintain the property's upkeep to company and owner standards and in accordance with property's budget.

Ensure that the property operates in compliance with the affordable program requirements applicable to the property.

Cooperate and effectively interact with the resident council and hold monthly resident community meetings.

Manage resident relations, present information, respond to questions and concerns and communicate effectively especially in emergency and inflammatory situations.

Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis.

Develop and maintain positive client relationships. Attend all appropriate networking functions.

Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.

Liaison with corporate departments to provide a team approach to the management of the property.

Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, andcompany standards and expectations.

Other duties as need or as assigned by the Portfolio Manager

Guardian - Company Description

Guardian is a developer, owner, and operator of multifamily properties, providing innovative real estate solutions dedicated to community and housing for all. Based in the Pacific Northwest, our customer-focused team is committed to supporting and lifting the communities we serve. Since 2002, Guardian has developed or acquired 11,000 multifamily units and 350,000 square feet of commercial space. With more than 400 team members, our management portfolio consists of 125 communities across four states.

The Guardian Experience - Our People

Property Management is our strength. People have always been our passion. We are proud to have been recognized through employee surveys as a Top Workplace employer in 2022 and 2023. Our team is, and has always been, actively engaged in superior real estate management and enhancing the communities in which we live and work. The company is also an active contributor to a variety of housing and education causes, and in 2023, Guardian was named the Top Philanthropic organization for medium-size companies in its headquarters region. In this economy, companies come and go. As a third-generation, family owned firm, Guardian's growth and stability has evolved the company into a leading Pacific Northwest real estate management and investment firm.

Guardian Offers

In addition to competitive salaries, 401(k), Vacation, Sick Time, and paid Holidays, we offer a culture in which individuals work and participate in collaborative team environments and are encouraged to continue to grow both professionally and personally.

AAP / EEO Statement

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http : / / www.ascr.usda.gov / complaint_filing_cust.html, or at any USDA office, or call (866)632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or by fax at (202) 690-7442.

Salary : $80,000

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