Pharmacy Technician Lead

Orlando, Florida, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Pharmacy of Orlando, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Orlando, Florida.

Why Guardian Pharmacy of Orlando? We’re reimagining medication management and transforming care.

Who We Are And What We’re About

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

chedule: Full Time, 40 Hours a week, 2:30p-11p with 9-5:30 weekend rotation.

This role will be performed onsite at a closed-door pharmacy in Orlando, FL. All patient interactions will be over the phone.

• Comprehensive training provided side by side with training team.
• Must be comfortable working in a high-volume environment.
• We offer full time benefits including health, vision, dental and matching 401k options.
  
  

Ensures all order entry and fulfillment functions are performed in a timely and accurate manner. Ensures relevant input is complete, accurate, and ready to be filled and toted accurately and efficiently. Oversees data entry and fulfillment technicians to ensure adequate staffing/resources are available to meet business demands of Data Entry and Fulfillment departments.

Attributes Required

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
• Relational – ability to build relationships with business unit management and become “trusted advisor”
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members
  
  

Essential Job Functions (include The Following)

• Schedule technicians to ensure adequate coverage for workflow while keeping overtime within budget
• Oversee daily activities of technicians and ensure workflow is running smoothly
• Ensure each technician is fully trained and performing at an acceptable level
• Work with DOO or Department Supervisor to evaluate workflow processes and help implement changes as necessary to meet deadlines, accuracy, and efficiency targets and the demands of the business
• Ensure all medications for order entry and fulfillment are complete and accurate prior to scheduled departures with sufficient time for the medications to be prepared for courier delivery
• Ensure all deliveries are prepared and completed timely for courier pick up
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently
• Assist DOO or department Supervisor with annual performance evaluations of technicians, providing input as needed
• Work as needed on daily functions in each department
• Assign and manage work volume appropriate to each technician’s duties, measuring both productivity and accuracy
• Responsible to ensure run completion status (dashboard) is completed throughout the day
• Provide weekly performance feedback of the departments to the DOO or department Supervisor
• Other essential functions and duties may be assigned as needed
  
  

Education and/or Certifications

• High School Diploma or GED required
• Pharmacy Technician license/certification/registration (per state requirements), required
  
  

Skills And Qualifications

• 3 years of related experience (advanced degree may substitute for experience)
• Advanced computer skills; pharmacy operations system experience preferred/required
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and work with DOO when something appears inaccurate
  
  

Work Environment

• Ability to work flexible hours
  
  

What We Offer

Emotional well-being and physical health are important, which is why our employees receive a generous benefits package and a work culture that supports our core value of, “Treat others as you would like to be treated.”

Compensation & Financial

• Competitive pay
• 401(k) with up to 3.5% company match (1)
  
  

Family, Health & Insurance Benefits (1), (2)

• Multiple health plan options including copay (FSA-eligible) and HSA eligible plans
• Wellness Incentive Program
• Dental and Vision plans
• Company-paid basic life, AD&D and long-term disability coverage
• Optional employee, spouse, and child life/AD&D insurance
• Optional accident, critical illness, and short-term disability coverage
• Dependent Care Flexible Spending Accounts
• Employee Assistance Program (EAP)
  
  

Time Off

• Paid holidays and sick days
• Generous vacation benefits based on years of service
• Eligibility begins the first of the month following 30 days of employment
• Full-time employees only, excluding EAP which is available to all Guardian employees
  
  

The Guardian Difference

Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.