Teller

Summary

Receives and pays out money and keeps records of money and negotiable instruments involved in financial transactions by performing the duties as outlined below.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Responsible for opening and closing branch operations.
• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and member balances.
• Enters members' transactions into computer to record transactions, and issues computer generated receipts.
• Places appropriate holds on accounts and provides proper notification to member.
• Orders daily supply of cash and counts incoming cash.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with computer data.
• Explains, promotes, or sells products and services.
• Removes deposits and transactions from the night depository and ATMs.
• Ensures transaction tubes are promptly serviced.
• Ensures accuracy of member account information with each member interaction.
• Handle sale of money orders, cashier’s checks & travel cards.
• Notify supervisor of any breaches in security or teller procedures.
• Assist with member inquiries and research.
• Remain knowledgeable in all laws and regulations affecting teller functions.
• Attend meetings and training sessions as directed.
• Develop an understanding of credit union history and the credit union philosophy.
• Handle inputting and saving CTRs.
• Accept incoming check orders and handle the ordering of them.
• Rotates in coordination of teller work schedules and other essential duties.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as all member records, compliance rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence effectively and grammatically accurate. Ability to speak professionally and effectively before members, groups of members or

employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of computers and various software including, Microsoft Office (Word, Excel, Outlook) and Internet applications. The individual must have a willingness (and then be proficient) to learn DataSafe, the credit union’s data processing system.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions.

The noise level in the work environment is usually moderate.