Director of Security - Office Building (FT)

Join the GuardTexas family: We're people making the difference! GuardTexas has been committed to serving the great state of Texas for almost 50 years. Over 900 GuardTexas security officers serve clients in many industries including commercial real estate, residential communities, construction and retail. We are a privately owned company with branches in: Austin, Bryan-College Station, Dallas, Fort Worth, Houston and San Antonio. Start your security career with GuardTexas! GuardTexas is a certified security guard trainer. See www.guardtexas.com for more information about our company.

Candidates considered MUST:

 The Director of Security is responsible for day-to-day supervision of guards for multiple sites for one client.
 Essential functions
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
-Hires, trains, schedules, and evaluates performance of all security personnel within assigned company to ensure all services are conducted in a timely and professional manner and employees are developed and retained
- Understands expectations of client and builds relationship of trust and responsiveness, ensuring client inquiries and concerns are addressed in a timely and efficient manner
- Manages payroll, training, billing, payables, and equipment expenses to stay within budget, providing financial reports to XO
-Conducts regular quality assurance audits and inspections of to ensure all account operations are in full compliance with post orders, and all applicable company standards and/or regulations
- Provide after-hours response at client sites for such reasons as site inspections, emergency response situations, or disciplinary concerns for security staff -      Prepares and reviews client service reports with follow up on service issues to support delivery of high quality service
- Assists with branch P&L management for client with focus to keep labor-related costs and  unbilled overtime to a minimum and within company tolerances
-  Assist local law enforcement investigations of accidents thefts, and property loss
- Other job duties as assigned
| Basic requirements
| -  Minimum 25 years of age
-  High school diploma or GED preferred
-Successfully pass criminal history background check and Motor Vehicle Record check
- Must be licensed as minimum Level II officer in Texas, or successfully pass licensing requirements
  JOB REQUIREMENTS
-Knowledge of relevant equipment, policies, procedures and strategies to promote effective security operations for the protection of people, data, property and institutions
- Knowledge of principles and processes for providing customer and personal services, including meeting quality standards for services and evaluation of customer satisfaction
- Knowledge of the content and structure of the English language, including the meaning and spelling of words, rules of composition and grammar
- Knowledge of laws, legal codes, government regulations, agency rules, and company policies
-Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records
-Teach or instruct others on the job
 
SKILL REQUIREMENTS
| Strong leadership ability with minimum 3 years in a leadership position, preferably in a security related industry -
Ability to build a team with strong morale and retention, and develop high performers to move up in the organization
- Strong customer service orientation with ability to develop solutions that balance the needs of the business and the client
- Critical thinking and sound judgment to use logic and reasoning to identify strengths and weaknesses of alternative solutions to problems and chose the correct approach
-  Time management skills to manage own time effectively
- Ability to maintain calm in stressful situations
- Visual acuity to observe, receive, and otherwise obtain information from all relevant sources
- Reading comprehension to understand written sentences and paragraphs in work related documents
- Perform general physical activities that require considerable use of arms, legs and/or moving the entire body, such as climbing, lifting, balancing, walking, stooping, sitting or standing for long periods of time and handling of materials
- Active listening ability to give full attention to what other people are saying, understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
-Social perceptiveness  to be aware of others’ reactions, understand why they react as they do, and personally react appropriately
- Interpersonal skills to develop constructive and cooperative relationships with others and maintain over time
-Speaking ability to talk to others to convey information effectively
-Writing ability to enter, transcribe, record, store, or maintain information effectively in written and electronic form
WORKING CONDITIONS
| This position regularly works in an office setting, and regularly requires long hours and occasional weekend work as job duties demand. Travel is generally local but may be required overnight to the Corporate office on occasion. They will be a high level of contact with others

We offer a range of competitive benefits for our security officers:

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays