Compliance Inspector

Employment type: FULL TIME

We are an HOA management company located in Mesa, AZ looking for a full time Compliance Inspector. We are a locally owned company that has been in business since 2001. We currently manage 165 Homeowners Associations in Arizona. This position offers a flexible schedule.

JOB DESCRIPTION

This position would involve the inspection and documentation of the exterior of Homeowner properties within Homeowner Associations that we manage to ensure compliance (enforcement of community rules) alongside uploading current photos documenting violations into our software for letter generation and staying current with emails. Driving and walking inspections are required. iPad provided to document inspections.

OTHER RESPONSIBILITIES MAY INCLUDE (BUT NOT LIMITED TO):

• Improve service by recommending improved processes, and identifying new product and service applications
• Continually increase job knowledge by participating in educational opportunities, and read and understand governing documents of each homeowner’s association

REQUIREMENTS

Must have a valid drivers’ license, auto insurance and a reliable vehicle.

Knowledge

• Must be computer literate and familiar with Microsoft Word, Excel, and Outlook
• Understand how to enter data into databases
• Automobile insurance policy coverage

Skills

• Proven skill in conflict resolution and customer service
• Organization and time management
• Problem solving and analysis
• Clear and professional communication, both written and verbal

Abilities

• Knowledge of HOA Rules and Regulations: Understanding of the governing documents, CC&Rs (Covenants, Conditions, and Restrictions), bylaws, and architectural guidelines specific to the HOA.
• Attention to Detail: Ability to identify and document violations accurately and thoroughly during property inspections.
• Communication Skills: Effective verbal and written communication skills to interact with homeowners, board members, and community managers regarding compliance issues.
• Time Management: Efficiently manage time and prioritize tasks to ensure inspections are conducted regularly and violations are addressed promptly.
• Technology Proficiency: Familiarity with using software or digital tools to document inspections, upload violations, generate letters or notices, and maintain records.
• Customer Service Orientation: Ability to approach interactions with homeowners professionally, courteously, and diplomatically while enforcing community rules.
• Conflict Resolution: Skill in handling conflicts or disputes related to compliance issues with homeowners in a calm and effective manner.
• Physical Capability: Readiness to conduct both driving and walking inspections of properties, often requiring outdoor activities and physical movement.
• Teamwork and Collaboration: Willingness to work collaboratively with other HOA staff, board members, and management to enforce rules consistently and effectively.

Compensation:

$17.00 an hour.

Mileage reimbursement at IRS rate.

Benefits:

Employee is eligible for paid time off and paid holidays as outlined in the company handbook. The following Holidays are paid: New Years Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving & the following Friday, Christmas Day, paid Birthday. Other days or parts of days may be designated as holidays with pay. If a holiday falls on a Sunday, the holiday will be observed on the following Monday. If the holiday falls on a Saturday, the holiday will be observed on the preceding Friday.

Paid vacation time starts at two weeks per year.

One week paid sick time per year.

Medical, dental, vision, life insurance, and pet insurance available through payroll deduction. 401(K) with employer match available after 1 year of employment.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Mesa, AZ 85212

Salary : $17 - $18