BIM Coordinator/Desktop Support Specialist

Guernsey is a visionary, dynamic, and 100% employee-owned firm looking for a BIM Coordinator/Desktop Support Specialist to help lead the charge on innovative, sustainable, and community-centered projects. We believe in pushing boundaries, embracing bold ideas, and fostering a collaborative environment where every voice matters. Here, you’re not just an employee—you’re an owner, shaping the future of our company and your career. This role offers autonomy, purpose, and the chance to support a team—while still getting your hands on meaningful, high-impact work.

As our BIM Coordinator/Desktop Support Specialist, you will play a key role in the success of multi-disciplinary projects by driving the implementation and optimization of Building Information Modeling (BIM) workflows while also solving problems, supporting smart teams, and keeping systems running smoothly. This is more than a technical role—it’s about elevating quality, efficiency, and innovation—you’ll be an essential part of the user experience and a go-to partner for our internal teams.

Why You’ll Love Working Here:
✔ A culture of innovation, transparency, and teamwork
✔ Opportunities to contribute to game-changing projects
✔ Professional development and career acceleration programs
✔ Competitive compensation, benefits, and flexibility
✔ An ownership mindset—our ESOP structure means your success is our success
✔ A leadership team that listens and supports your ambitions

What You’ll Do

• Champion BIM standards, practices, and protocols firm-wide to ensure consistency and excellence.
• Collaborate with project managers, architects, and engineers to develop BIM Execution Plans and provide guidance on best practices.
• Troubleshoot model issues, perform quality checks, and maintain model health across disciplines.
• Train and mentor design staff on BIM tools and workflows (Revit, Navisworks, BIM 360, etc.).
• Research emerging technologies to improve productivity and digital delivery strategies.
• Coordinate with IT and other departments to support BIM infrastructure and software integrations.
• Provide frontline support for desktops, laptops, mobile devices, and peripherals across multiple office locations.
• Troubleshoot hardware and software issues (Windows 10/11, Office 365, VPNs, printing, etc.).
• Configure and deploy new devices using imaging tools and asset management systems.
• Assist with user account management, permissions, and security settings (Active Directory, Azure, MFA).
• Collaborate with IT leadership on continuous improvements, upgrades, and system rollouts.
• Maintain documentation and contribute to resources for employees.

What You Bring to the Team:

• 10 years of experience in BIM coordination within the AEC industry/IT support experience, preferably in a professional services or AEC environment.
• Proficiency in Revit, Navisworks, BIM 360, and other relevant design tools.
• Strong understanding of model-based collaboration across disciplines.
• A collaborative mindset and a passion for continuous improvement.
• Working knowledge of Windows OS, Office 365, basic networking, and enterprise hardware.
• Excellent communication, problem-solving skills, patience, and customer service skills.
• Ability to prioritize and multitask in a fast-paced, team-driven environment.
• A proactive mindset with a desire to help others and grow your IT skillset.

Why Join Us?

• Employee-Owned: As an ESOP company, every employee has a stake—and a voice.
• Competitive Pay & Benefits: Health, dental, vision, 401(k), ESOP, and more.
• Culture of Respect: We honor experience, encourage curiosity, and thrive on collaboration.
• People-First: Our culture emphasizes transparency and work-life balance.

Apply now and be part of something owned by everyone—including you.