What are the responsibilities and job description for the Assistant Manager position at Guess Factory Outlet Store?
People Development
- Network, recruit, hire, develop and retain high quality management and associates to fill store profile and succession planning
- Ensure all associates complete training per company guidelines
- Lead by example by training, developing and providing ongoing feedback
Customer Experience
- Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
- Implement all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
Drive Sales Profitability
- Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion
- Create and execute strategies to maximize store sales and control expenses
Operational Effectiveness
- Meet all payroll expectations
- Controls company assets by meeting all loss prevention measures
- Execute and comply with all company policies and procedures
Additional Responsibilities
- Uses sound judgment when making decisions
- Excellent communication skills
- Acts with integrity and respect
- Adapts to changes required by the business
- Ability to handle multiple tasks simultaneously
- Assumes and completes other duties as assigned by supervisor
Job Requirements
- Minimum two years manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals
- Personal computer and detailed report analysis
- High school education or equivalent preferred
- Some heavy lifting in excess of 30 pounds
- Scheduled shifts may require standing for a minimum of eight hours