What are the responsibilities and job description for the Hotel Banquet Captain - Doubletree Hilton position at Guest Services Inc.?
Job Description
Job Description
Compensation Amount :
18.00 USD Hourly
Job Summary :
Oversee set-up and clean-up, and facilitation for all banquet functions. Provides exceptional customer service for guests and clients.
Job Description : ESSENTIAL FUNCTIONS
- Facilitate service standards for all functions ensuring consistency of service and quality throughout. Assist with the planning, organizing and execution of all banquet functions.
- Work with Sales and Food & Beverage teams to ensure appropriate set up, staffing and resources for all functions.
- Partner with department leaders to discuss details of event, maintaining informed of changes.
- Complete banquet rooms set-up and clean-up. Monitor maintenance of area to ensure quality standards, and request assistance as needed. Advise supervisor of additional needed materials as necessary.
- Supervised all assigned side work to include replenishing and restocking banquet supplies.
- Greet Clients in charge and respond to requests.
- Prepare banquet check and ring in system.
- Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards.
- Support in Server position in restaurant, as necessary.
- Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION : We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
Company Description
Founded in 1917, Guest Services, Inc. has worked tirelessly to earn the reputation as the premier private hospitality management company and National Park Service concessionaire in the US. Guest Services, Inc. takes great care and pride in providing best-in-class services across a wide variety of client sites including hotels, resorts, luxury condominiums, government and business dining facilities, state and national park recreation, museums, conference centers, senior living centers, health care systems, school and university dining facilities, specialty retail stores, and full-service restaurants. The Fairfax, Virginia-based company and its subsidiaries employ in excess of 3,000 team members at more than 250 facilities, which welcome more than 35 million guests annually across the United States.
Company Description
Founded in 1917, Guest Services, Inc. has worked tirelessly to earn the reputation as the premier private hospitality management company and National Park Service concessionaire in the US. Guest Services, Inc. takes great care and pride in providing best-in-class services across a wide variety of client sites including hotels, resorts, luxury condominiums, government and business dining facilities, state and national park recreation, museums, conference centers, senior living centers, health care systems, school and university dining facilities, specialty retail stores, and full-service restaurants. The Fairfax, Virginia-based company and its subsidiaries employ in excess of 3,000 team members at more than 250 facilities, which welcome more than 35 million guests annually across the United States.
Salary : $18
