What are the responsibilities and job description for the Merchandise Support Specialist position at Guest Services, Inc.?
About the Position:
The Retail Service Expert is responsible for delivering an exceptional shopping experience to every customer who visits Guest Services, Inc. This includes greeting customers warmly, offering assistance, and ensuring that every interaction leaves a lasting impression. Additionally, this individual will be responsible for maintaining accurate records, processing transactions, and upholding company standards for customer service.
Main Responsibilities:
The Retail Service Expert is responsible for delivering an exceptional shopping experience to every customer who visits Guest Services, Inc. This includes greeting customers warmly, offering assistance, and ensuring that every interaction leaves a lasting impression. Additionally, this individual will be responsible for maintaining accurate records, processing transactions, and upholding company standards for customer service.
Main Responsibilities:
- Deliver exceptional customer service by responding promptly to customer inquiries and addressing any concerns.
- Process transactions accurately and efficiently, handling returns, exchanges, and other customer requests.
- Maintain accurate records of sales, returns, and other customer interactions.
