What are the responsibilities and job description for the Nighttime Hospitality Lead position at Guest Services, Inc.?
About the Position
The Overnight Manager at Guest Services, Inc. is responsible for overseeing the nighttime staff and ensuring the smooth operation of the Paradise Inn. This position requires strong leadership skills, attention to detail, and the ability to multitask effectively.
Responsibilities Include:
Requirements and Qualifications:
The Overnight Manager at Guest Services, Inc. is responsible for overseeing the nighttime staff and ensuring the smooth operation of the Paradise Inn. This position requires strong leadership skills, attention to detail, and the ability to multitask effectively.
Responsibilities Include:
- Leading the nighttime team to achieve operational excellence.
- Ensuring guest satisfaction through prompt and courteous service.
- Maintaining accurate records and performing payroll duties as needed.
- Providing support to night security personnel and enforcing hotel policies.
- Coordinating morning shift preparations and F&B department openings.
- Verifying employee uniforms and name tags.
- Responding to emergency situations and communicating with dispatch.
Requirements and Qualifications:
- A High School Diploma/GED equivalent is required; a Bachelor's degree is preferred.
- Strong clerical and computer skills, including MS Office software suite.
- Demonstrated leadership and communication skills.
- Hotel management experience and prior front desk/night audit experience are beneficial.
- Ability to work overnight shifts.
