Compensation Amount :
19.00 USD Hourly
Job Summary :
Thompson Boat Center, managed by Guest Services, Inc., is now hiring seasonal boathouse supervisors for the 2025 season : April through October. The Supervisor position is full-time (30 hours), and staff are expected to work at least 4 days a week. All staff are required to work at least one day a weekend. The boathouse is staffed 7 days a week from 5am to 8 : 30pm, which requires a flexible schedule and frequently includes early mornings, evenings, and / or weekends. This position also provides the possibility for growth within the boathouse leadership. Starting pay for this role is $19.00 per hour. If you love working outdoors and helping guests, this is a great opportunity for you! Apply today to join our All-Star Team!
Job Description :
Essential Functions :
Operations and Administration
- Direct day-to-day operations of the site including open and / or closing responsibilities.
- Administer front desk operations to maximize service-oriented staff performance. Oversee retail stock and lobby displays.
- Serve as a point of contact for customers by responding to inquiries, resolving complaints, and collaborating with the Management Team.
Maintenance, Sanitation, and Safety
Inspect the facility daily and weekly to maintain safe operation of facilities, equipment, and grounds.Ensure the cleanliness and sanitary conditions of all facilities including bathrooms, locker rooms, fitness area, storage areas, and the lobby.Ensure comprehensive completion of incident reports. Notify the General Manager and District Leadership of all unusual events, circumstances, or other safety or quality control issues in a timely manner.Staff Supervision
Supervise on-duty staff members and cultivate a culture of respect and accountability.Monitor daily staff performance, provide feedback, and facilitate a culture of accountability.Program Development and Marketing
Assist in the management of Rowing Programs and Paddling Programs. Support district operations, programs, and special events.Always represent the company professionally. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.The Ideal Candidate :
Demonstrates an aptitude for interacting with a wide variety of people.Ability to organize and coordinate multiple priorities with effective time management.Navigate relationships and build rapport with staff, slip holders, coaches, and stakeholders.Growth potential and desire to learn and develop new skills.Capacity to think critically and solve problems to be successful in a dynamic workplace.Ability to maintain confidentiality.Excellent interpersonal, administrative, and communications skills.Foundational knowledge of basic accounting, marketing, and project management.Skill and Knowledge Requirements
High School Diploma or GED required.First Aid and CPR certification.Rowing and / or paddle sport knowledge and experience preferred.Ability to swim and comfort around the water.Supervisory experience preferred.1 years of boating and / or marine related experience.Currently possess or ability to obtain a Boater Safety Course Certificate or Boating License.Computer proficiency with the ability to utilize Microsoft Office Suite.Flexible availability for frequent early morning, evening, and weekend shifts.Physical and Mental Requirements
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach / extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.Ability to stand for the entire workday and to climb steps regularly.Withstanding temperature extremes and inclement outdoor weather.Reading and writing work-related documents in English.Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.Physical presence at the job site is essential to perform job duties.Equipment Used
Typical office equipment (computers, phone system, fax, copiers, scanners, among others).All dock equipment and materials (boats, ropes, anchors, among others).Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION : We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
Salary : $19
