Director Of Membership And Annual Fund

We are Guggenheim, a global constellation of museums unlike any other in the world. Four museums on three continents, united by the power of groundbreaking art to connect us to ourselves and to each other. Since our founding in 1937, the Guggenheim has introduced, celebrated and brought to the public the newest voices and visions in modern and contemporary art. When Solomon R. Guggenheim and Hilla Rebay set out to share the joy they first experienced in discovering experimental art, they initiated the creative risk-taking that is today synonymous with “Guggenheim” throughout the world. Across the globe, each Guggenheim stands not just as a backdrop for visionary art but as masterpieces in and of themselves to experience.

Summary Of Position

The Solomon R. Guggenheim Foundation is seeking a Director of Membership and Annual Fund. The Director will report to the Deputy Director, Chief Development Officer, and is responsible for the overall strategy and management of the Membership and Annual Fund programs for the Guggenheim Museum New York. The primary focus of this position is to build financial support through acquisition, retention and growth of the Guggenheim's vital membership program.

• This position supervises one manager and two associates.
  
  

Skill And Experience Requirements

• Minimum of 7-10 years of relevant experience, including managing a Membership and Annual fund program. Preferred experience at a cultural or arts institution.
• Bachelor's degree. MA preferred.
• Excellent communication and interpersonal skills, written and verbal.
• Experience in and comfort with constituent data analysis.
• Measurable track record and demonstrated success in membership and annual fund and direct marketing experience.
• Budget and financial management experience.
• Significant supervisory experience.
• Experience with customer relationship management systems; Salesforce experience strongly preferred.
• Proficiency in Microsoft Office, especially excel.
• Strong interest in the visual arts and passionate approach to sharing the arts with the New York City community.
  
  

Key Responsibilities

Duties may include, but are not limited to, the following:

• Collaborate with the Deputy Director, Chief Development Officer to develop comprehensive strategies to achieve Membership and Annual Fund revenue and strategic objectives.
• Create and effectively implement a Membership and Annual Fund strategic plan for the acquisition, retention, upgrading, and reinstatement of members and donors.
• Identify and encourage innovative and creative approaches for growing and diversifying membership program, upgrading members, and increasing donation and membership support across multiple channels.
• Oversee and support direct report staff by sharing industry expertise, best practices and insights. Assist in task and timeline prioritization with regular and providing constructive feedback.
• Lead effort to create campaign collateral to attract and retain members. Collaborate with colleagues across the museum, especially Marketing, Communications, Graphics, and Digital teams to optimize related communications.
• Coordinate with colleagues in Development Operations and IT, as well as external consultants, on data input and reporting. Analyze and make data-driven decisions to refine and optimize program.
• Ensure timely delivery of effective Membership and Annual Fund campaigns and produce insightful KPI reports for stakeholders.
• Track and report on program revenue, donors/members, and expenses against budget. Create annual budget for expense and revenue.
• Work with the Visitor Services department to create a strong museum visitor/member experience. Oversee training of retail and admissions staff on on-site membership needs, including on-site purchases, renewals, benefits, and gift redemptions.
• Oversee coordination and execution of members-only events and calendar of other stewardship events.
• Cultivate relationships with the program's existing and new members and engage them as potential donors and lifelong museum supporters.
• Establish and oversee all operations, policies, and procedures of the membership department.
• Stay informed of museum membership trends, best practices, and regulations.
  
  

WORK DEMANDS And ENVIRONMENT

• Ability to travel within the metropolitan area as required to perform the above duties at any of the Guggenheim’s owned or leased properties upon request.
• Occasionally work may be conducted outdoors, exposure to varied weather conditions.
• Ability to work nights, weekends, holidays on occasion.
  
  

Education

• Bachelor's degree.
• Masters of Art preferred.
  
  

CERTIFICATES, LICENSES, REGISTRATIONS: N/A

REPORTS TO: Deputy Director, Chief Development Officer

LOCATION: One Liberty Plaza, New York, NY 10006

WORK SCHEDULE: Hybrid eligible, Hours vary based on position.

POSITION TYPE: Full-time, Exempt.

SALARY RANGE: $150,000 -$160,000 Annually

The Guggenheim is dedicating itself to creating paths that lead to a more inclusive and diverse institution. We encourage inquiries from applicants who will reflect the plurality of our culture and our global audience. The Guggenheim does not discriminate on the basis of age, race, creed, color, religion, marital status, gender identity and/or expression, sexual orientation, veteran status, national origin or disability status.

Department: Advancement

This is a full-time position