What are the responsibilities and job description for the Front Desk/ Winery Associate position at Guggisberg Swiss Inn?
Job Title: Front Desk Agent
Job Summary:
We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring smooth communication within the organization. This individual will also have other tasks such as assisting guests with wine tastings and managing the wine bar.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer and direct phone calls using
- Utilize computerized systems for efficient check-ins and check-outs
- Assist with
- Handle
- Coordinate appointments and manage schedules
- Provide administrative support to various departments
- Maintain cleanliness and organization of the front desk area
Requirements:
- Proven experience as a Front Desk Agent or similar role
- Strong communication and interpersonal skills
- Excellent multitasking abilities
- Ability to maintain a professional demeanor under pressure
- Familiarity with > tasks is advantageous - Able to lift at least 30 pounds
This position offers the opportunity to work in a dynamic environment where your organizational skills and customer service expertise will be valued. If you are a proactive individual with a passion for delivering exceptional service, we encourage you to apply for the Front Desk Agent position.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 24 – 36 per week
Schedule:
- Evening shift
- Every weekend
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Millersburg, OH 44654 (Required)
Ability to Relocate:
- Millersburg, OH 44654: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14