What are the responsibilities and job description for the Resource Management Coordinator position at GuidePoint Security, LLC?
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
As a Resource Management Coordinator, you will assist Project Managers with identifying and managing resources with specific skillsets needed to deliver on the Professional Services engagements, including management of resource calendars and bookings. This is a remote/virtual position working for a home office with possible travel (up to 10%).
Roles and Responsibilities:
- Generates and reviews scheduling, utilization and forecasting reports and provides analysis of the data in making staffing and project team decisions
- Plan and manage resources ensuring all projects meet scope and budget expectations
- Maintain the OpenAir management tool for project data
- Manage and support internal processes for revenue recognition and customer invoicing
- Efficient and effective management of Professional Services projects through the full engagement lifecycle:
- Sales handoff
- Resourcing
- Customer project plan development
- Execution management
- Project closeout activities
- Ensure regular and timely communications to all key stakeholders
- Manage project issues and risks to resolution
- Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met
- Create and maintain project management methodology and process documentation
- Other duties as assigned
Position Requirements:
- Minimum of 3 years of experience in resource management/project management/project coordination. Experience with Identity and Access Resource Management strongly preferred.
- Minimum of 2 years of experience in a consulting services role or similar IT Project Management structure.
- Experience with managing staffing and/or resource schedules.
- Experience in interfacing with information security positions and stakeholders.
- Bachelor's degree in a relevant discipline or equivalent experience.
- Demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget.
- Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health.
- Understanding of a broad range of information security terms and disciplines.
- Understanding of professional services revenue recognition and invoicing.
- Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management.
- Ability to analyze and solve problems, perform complex tasks and prioritize.
- Ability to build customer relationships that enhance communications to ensure project success.
- Advanced use of all Microsoft Office Suite and Microsoft Project, with advanced ability to utilize Microsoft Excel for project reporting.
- Proficient in Certinia, OpenAir and Salesforce, or other Professional Services applications
- Standard industry certifications are preferred.
- Willingness to travel up to 10%
- Evening and weekend hours may be required
We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.
Why GuidePoint?
GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company's success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.
Some added perks....
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
GuidePoint Security, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law.
Salary : $500 - $1,000
