Human Resources Generalist

The Human Resources (HR Generalist) plays a key role in overseeing the Human Resource Department’s responsibilities and activities of GuideStar Eldercare. The HR Generalist regularly uses independent judgement and discretion in the matters of employee relations, management training and development, and employment law related to oversight of federal and state leave programs and regulatory compliance. The HR Generalist will also use independent judgement, knowledge, and experience to evaluate HR processes and make recommendations for improvements, subject to oversight by the HR Manager, Chief Operating Officer, General Counsel, and Executive Leadership Team. This position is located in Crown Point, IN and onsite work is required Monday through Friday, 8 am - 5 pm CST.

• Assists with all internal and external HR-related employee relations matters, except recruiting.
• Assists in developing and implementing organizational guidelines, policies, and procedures. Research and recommend HR best practices.
• Oversees GuideStar’s paid/unpaid time off policies & procedures in compliance with federal and state laws (FMLA/ADA/PWFA), jury duty, bereavement, including Short & Long-Term Disability claims.
• Investigates and resolves employee discipline and complaints.  Collaborates with supervisors on employee terminations.
• Processes unemployment claims, prepares for hearings, and assists with responses to EEOC charges/investigations.
• Oversees exits, conducts exit notifications, interviews, and coordinates the return of company equipment.
• Coordinates employee development plans and performance management. Performance review support: 30-60-90-day introductory period reviews, annual performance reviews, maintains and monitor disciplinary and progressive improvement plans.
• Wage and Hour and final paycheck compliance (federal and state).
• Manages the Departments personnel records, HRIS system, and prepares reports as needed.
• Recommends strategies to motivate employees and for employee retention.
• Manages inclement weather alerts and employee attendance.
• Drafts/amends Employment Agreements (on an as needed basis to cover department for PTO/FMLA).
• Produces and submits reports on general HR activity.
• Develops employee training program for managers, others as needed.
• Benefits administration (on an as needed basis to cover department for PTO/FMLA).
• Stays up to date with all federal/state/local HR laws and regulations (HR posters).
• Assists upon request with HR-related special projects.
• Oversees onboarding process with HR Coordinator and presents HR portion of orientation as needed.
• Executes process improvement department initiatives as needed.
• Assists with employee recognition program.
• Worker’s Compensation/OSHA claims management.
• Gains a working understanding of licensing requirements for all states in which GuideStar offers services (on an as needed basis to cover department for PTO/FMLA).
• Assist with managing the workflow of the HR Assistant.

• Bachelor’s degree required; in Human Resources or related field preferred
• Three plus (3 ) years of experience as an HR Coordinator, Generalist, or Specialist; preferably in Healthcare
• SHRM-CP or PHR certification required
• Deep understanding of employment law and regulations; specifically FMLA/ADA
• Efficient HR administration and people management skills
• Excellent record keeping skills
• Fantastic knowledge of HR functions and best practices
• Excellent written and verbal communication skills
• Works comfortably under pressure and meets tight deadlines; must be able to multitask
• Superb computer literacy with capability in email, MS Office, and HR software; UKG Ready preferred.
• Remarkable organizational and conflict management skills
• Strong decision making and problem-solving skills
• Meticulous attention to detail
• Able to pass background testing, including motor vehicle record review and drug screening.
• Must have reliable transportation

This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by the Manager of Human Resources, CHRO and Executive Leadership Team.

All GuideStar employees must be vaccinated against COVID-19 and flu. GuideStar follows all applicable laws; contact humanresources@guidestareldercare.com for more information. 

WHAT MAKES US GREAT

GuideStar Eldercare is the national leader in neurobehavioral long-term care services, providing expert neuropsychiatric and dementia care services to nursing homes and memory care facilities. GuideStar Eldercare's mission is to enhance the quality of life for patients by easing their suffering while actively promoting their safety, functionality, and dignity.

We believe in bringing the highest level of clinical care to the long-term care population. GuideStar is led by CEO and Founder Dr. Steven L. Posar, alongside our clinical team of expert physicians, psychiatrists, gerontologists, neurologists, and psychologists, who work with our clinical staff to find the best possible outcomes for our shared patients. Our neurologically based model ensures proper diagnosis and treatment, which improves care outcomes for patients with dementia, neurocognitive impairments, and/or psychiatric conditions.

GuideStar is dedicated to rigorous clinical care protocols and exceptional documentation and communication, based on the most up-to-date research and practice. Our dedication is underscored by our own research and desire to educate the greater long-term care industry. Most recently, our research on antipsychotic reduction through neurologic protocols was published in JAMDA in September of 2023. Associations and publications our research has been featured in include: PALTC, McKnight’s, AAGP, OHCA, and AAIC.

GuideStar Eldercare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

GuideStar is committed to the full inclusion of all qualified individuals. As part of this commitment, GuideStar will ensure that persons with disabilities are provided reasonable accommodations. If you need accommodation please contact us at careers@guidestareldercare.com