Human Resources Coordinator

Guideway Care is a mission-driven organization committed to improving patient care and providing superior patient activation solutions to healthcare organizations. We pride ourselves on building an inclusive culture and hiring team members who are motivated by purpose, impact, growth, and innovation. 

Want to be part of a team making a difference in patient care while also growing your career? If YES! Keep reading!

Job Summary:

We are seeking a highly organized and motivated Human Resources Coordinator to join our dynamic team. You will provide essential administrative and recruiting support to our Human Resources department. Your responsibilities will include assisting with HR operations such as maintaining employee records, managing onboarding processes, and ensuring compliance with HR policies and legal regulations. Additionally, you will assist in sourcing, screening, and coordinating interviews for candidates, while fostering positive relationships with hiring managers, candidates, and external partners.

The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to manage multiple projects in a fast-paced environment. You should have experience in HR administration or recruiting, along with a basic understanding of HR practices and employment laws. This role offers the opportunity to contribute to both employee relations and talent acquisition efforts, making a direct impact on the growth and success of the company.

Job Responsibilities:

• Work directly with and report to HR leadership regarding all HR-related endeavors.
• Provide advanced administrative support to the HR team across departments.
• Maintain employee records, confidential information, and HRIS data, ensuring compliance with regulatory standards.
• Administer and coordinate documentation for all leaves of absence, including FMLA.
• Respond to employee inquiries regarding benefits, policies, and procedures.
• Schedule meetings, HR events, and maintain agendas.
• Assist in resolving employee relations issues, fostering positive employee relations, and acting as a liaison between employees and HR leadership.
• Reconcile benefits statements and assist with internal/external surveys for policy development and planning.
• Assist with various HR-related administrative tasks as needed.

• Assist in sourcing a pipeline of qualified candidates through applicant tracking systems, external resume sources, and innovative social media techniques.
• Assist in proactively engaging with hiring managers, providing updates on sourcing activities and candidates.
• Provide support in screening resumes, conducting phone interviews, and administering assessments to evaluate candidate fit.
• Schedule interviews and communicate with candidates throughout the process to ensure a positive experience.
• Provide recruiting software support (e.g., Bamboo HR) to track and manage open roles and candidate progress.
• Provide HR administrative support in employee onboarding, tracking, and maintaining employee records.
• Support the Learning and Development team with various training assignments, scheduling needs and tasks.
• Perform other duties necessary to drive our values, fulfill our mission, and abide by our company policies.

Required Skills/Abilities:

• 1 to 2 years of experience in HR, administrative support, recruiting, or similar roles.
• Strong technical proficiency with MS Office applications (Word, Excel, Outlook) and recruiting software (e.g., BambooHR preferred).
• Solid organizational skills with the ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills with a client-service mindset.
• Basic understanding of HR, state and federal employment laws, and benefits administration.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to independently exercise judgment, while also being a collaborative team member.
• Strong attention to detail, time management, and problem-solving skills.
• Experience in conducting interviews and sourcing candidates using modern tools (ATS, social media).
• Professional demeanor and exceptional customer service skills.
• Ability to work independently and as part of a team to support HR functions and recruiting efforts.
• Immigration or work visa sponsorship will not be provided.

Total Rewards:

• Personal Time Off program 
• Benefits package including medical, vision, dental, flexible savings accounts, company-paid short- and long-term disability, employee assistance program, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Opportunities for professional development.

We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.