What are the responsibilities and job description for the Facility Director (North) position at Guidewell Emergency Doctors?
About Us
GuideWell Emergency Doctor Clinics are free-standing outpatient facilities, providing easy access to unscheduled care. Board Certified Emergency Medicine Physicians provide care to meet or exceed American College of Emergency Physicians Standards (Evidence-Based Clinical Guidelines) outside of the traditional hospital-based ER environment. The hyper-efficient delivery of Emergency Medicine Specialty Services combined with outpatient facility efficiently provides high quality care that can yield lower ER visits, lower hospital admissions and create savings.
The Facility Director (FD) is a prominent role in the organization. Each facility is a very public expression of our Mission and Values. The Facility Director, then, has the most direct opportunity to impact patients’ lives on a daily basis. The FD is accountable for the performance of the team and the positive impact we can have on patient’s lives. The FD will lead a team that is also attentive to systems, processes, and protocols such that the facility thrives month after month. The FD will balance patient care, team development, and operational needs on a daily basis.
The FD will have autonomy to manage over 40 or more staff members, and a facility that generates significant revenue per year. The FD will make important decisions often that require insight, judgement, and wisdom. The FD will often work side by side with the Regional VP, the Medical Director, and other shared central resources and specialists to accomplish his or her work. The FD will also assist in building relationships with community resources (such as EMS systems, hospital systems, referral partners). The FD will cultivate a strong culture amongst the team and embrace the challenges of being on the “front lines” of healthcare. Our facilities open every day despite the challenges of staffing, weather, new opportunities, or pandemics; and the FD is the first to “charge the hill” and lead the team.
Responsibilities:
- Ensure all patient care is provided in a compassionate and empathetic manner
- Communicate positively and professionally through verbal and written formats
- Make sure all staff adheres to values and protocols
- Complete staff and facility checklists in a timely manner
- Review and accountable for all budgets for the facility including staff, vendors, AP, AR, and financial reporting
- Accountable for all department scheduling
- Accountable for facility level score card and reporting
- Be knowledgeable of all computer software and systems within the facility
- Maintain all equipment as well as day to day operations
- Requirements:
- Bachelors Degree or equivalent relevant work experience; clinical education (i.e. RN, MSW, etc.) strongly preferred
- 3-5 years of leadership and management experience in a medical facility required (prefer complex medical setting)
- Large staff management oversight (over 40 team member preferred)
- Experience in a large, complex practice strongly preferred
- BLS certification
- Advanced knowledge of Microsoft Office tools
- Ability to communicate effectively with all levels of staff, executives
- Highly organized
- Critical thinking and problem solving skills
- Financial/budgetary knowledge and reporting skills
- Experience growing revenue within a practice preferred
- Bilingual (Spanish/English) preferred
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Application Question(s):
- What are your ideal hourly expectations?
Experience:
- Management: 2 years (Preferred)
Ability to Relocate:
- Tampa, FL 33618: Relocate before starting work (Required)
Work Location: In person