What are the responsibilities and job description for the Customer Service Representative position at Guidewell?
Job Description
Job Summary
The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. They are to ensure that the highest level of service is provided no matter what the question or concern.
Location :
Onsite in our Irving, Texas office - 8500 Freeport Parkway, Irving, Texas 75063
Starting Pay : 18.00 per hour
What We Offer :
- Insurance Benefits
- 401(k) Match
- Wellness Incentives
- Growth Opportunities
- Paid Time Off Holidays
- Amazing In-Office Culture
Essential Functions :
The essential functions listed represent the major duties of this role, additional duties may be assigned.
Required Work Experience :
Required Education :
General Physical Demands :
We are an Equal Opportunity / Protected Veteran / Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.
About Us
At GuideWell, we are committed to making diversity, equity and inclusion part of everything we do. We believe in hiring people who represent the communities we serve while creating a workplace that encourages a sense of belonging for everyone, no matter who you are or where you come from.
From students to former military to seasoned professionals, our family of mission-based companies are stronger because of the unique talents and skills of our employees. We believe everyone's contribution has the power to help people and communities achieve better health. Find your new team today.
About the Team
We're proud to be named a Top Workplaces 2020 employer by The Dallas Morning News and the San Antonio Express-News for a second year in a row. We're even more proud of the hard work, passion and commitment that our amazing team of employees put in day after day in order to make this achievement happen. This is what makes WebTPA a family.
