ACT Case Manager II

Title: ACT Case Manager II

FLSA Status: Full-time, Salary, Exempt
Website: https://guildservices.org

Guild is hiring a ACT Case Manager II to support our Assertive Community Treatment (ACT) Teams. This position will be primarily servicing Ramsey County, but has the potential to work throughout the Twin Cities Metro Area. This position is responsible to assist individuals who have serious and persistent mental illnesses and/or chemical dependency to live self-directed and satisfying lives by providing services directly, minimally using outside resources and diverting hospitalizations by finding alternative interventions whenever possible. When there are other providers, there is close coordination and collaboration with these other outside resources to ensure the best possible service.

Primary Responsibilities

• Build trusting relationships with clients to encourage their active participation in treatment and recovery.
• Assist clients in managing their mental health symptoms, daily living skills, and overall well-being.
• Ensure timely medication delivery to clients and monitor adherence to prescribed treatment regimens.
• Assist clients in renewing or applying for benefits, including Medicaid, Social Security, housing assistance, and other community services.
• Collaborate with other service providers and natural supports, ensuring clear communication and coordination of services.
• Actively participate in team meetings and care conferences to discuss client progress and share insights with team members.
• Complete required documentation in compliance with organizational and regulatory standards.
• Perform other duties as assigned to support client care and department operations.
• Promote an inclusive, diverse, equitable, and respectful work environment.

Qualifications

• Has a master’s or other graduate degree in behavioral sciences or related fields OR
• Has a bachelor’s degree in one of the behavioral sciences or related fields and has 2,000 hours of experience in the delivery of services to persons with mental illness OR
• Has 4,000 hours of experience in the delivery of services to persons with mental illness.

Preferred

• One-year work experience in case management or providing community-based mental health services.

Additional Requirements

• A valid Class ‘D’ Driver’s License, reliable vehicle, satisfactory driving record and necessary insurance.
• Must not be actively receiving services from Guild Incorporated and must not have received services within the last two years.
• Must be available to provide on call crisis support 24/7 in weekly intervals on rotation.

Guild’s Employer Promise
We know you do your best work when you feel supported and have the flexibility to meet all of life’s demands, no matter what those demands might be. Guild is an environment where your emotional, physical, and social wellbeing matters. A place where we’re motivated to care for each other and to work together to make a difference in the lives of our clients. We show up for our clients and we show up for each other. And Guild shows up for you.

About Guild
Guild is a Minnesota not-for-profit 501(c)(3) organization that empowers those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing.

Benefit Highlights

Guild Services offers a range of benefits, including medical, dental, and vision coverage; flexible spending, HSA, short and long-term disability; Paid Time Off; paid holidays; wellness hours; 403(b); life insurance; and more. Eligibility requirements and other terms and conditions apply.

The salary range for this position is between $55,000 and $60,000 annually. The range reflects the minimum and maximum salary for the position. Compensation will depend on the candidate’s professional experience, skills, and relevant education, training, and certifications.

Salary : $55,000 - $60,000