Social Work Program Manager (Children)

GUILFORD COUNTY GOVERNMENT

Transparency & Communication | Equity & Inclusion | Accountability

Service & Outcomes Excellence | Our People Matter

Description

GENERAL STATEMENT OF DUTIES

(CHILDREN SERVICES)

This position is responsible for directing one of three major components of the Services Division within the Department of Social Services.

DISTINGUISHING FEATURES OF THE CLASS

This supervisory/managerial position involves county-wide responsibility for supervising Social Work Supervisors who directly supervise these program areas: Aging and Adult Services, Child Day Care, Emergency Assistance, Information and Referral, and Preventive Services. The program manager provides direct supervision to unit supervisors of the various programs within the assigned area to ensure the delivery of services and compliance with program policies/regulations consistent with the Department's strategic plan.

Examples of Duties

Duties

• Direct one of three major components of the Services Division within the Department of Social Services
• Provide direct supervision to unit supervisors of the various programs within the assigned area to ensure the delivery of services and compliance with program policies/regulations consistent with the Department's strategic plan
• Participate in the DSS Strategic planning process
• Submit budget recommendations for the Services Division
• Coordinate resources, policies, and procedures to achieve and maintain countywide service delivery
• Review programs, goals, and objectives with supervisors
• Provide direct supervision to six social work supervisors and one office support supervisor
• Ensure compliance with standards/regulations; make adjustments or reassign staff based on mandates/priorities
• Develop programs and resources to enhance service delivery. Participate in the interviewing and selection process by functioning as a panelist on the interview board
• Write position descriptions and develop task analyses and interview questions when recruiting for positions

Typical Qualifications

Minimum Qualifications

• MSW from an accredited school of Social Work and three years of social work or counseling experience, which includes two years of supervisory experience
• BSW from an accredited school of Social Work and four years of social work or counseling experience, which includes two years of supervisory experience
• Master's degree in a counseling field and three years of social work or counseling experience, which includes two years of supervisory experience
• Four year degree in a human service field or related curriculum and five years of social work or counseling experience, which includes two years of supervisory experience
• Four year degree from an accredited college or university and five years of professional directly related experience in a human service field, which includes two years of supervisory experience
• Must have a current valid driver's license
• A motor vehicle record (MVR), background & credit check, and drug screening will be conducted on candidates considered for positions.

• Preferred candidates must have three years or more of supervisory experience in one of the following areas of Children's Protective Services: Adoptions, Assessments, Foster Care/Guardianship, or Treatment along with educational and experience requirements above.

Supplemental Information

TRANSCRIPTS ARE REQUIRED. Copy of transcript must be submitted with application. Official college transcripts required at time of hire. Please send transcripts to: Guilford County DHHS/HR, c/o Yolanda Ewing, 1203 Maple St., Greensboro, NC 27405 or attach a copy to your online application.

Physical Demands and Work Conditions

Work requires contact with clients, family members and other professional disciplines and service agencies. To determine the extent of neglect, abuse, physical illness the employees may experience emotional stress due to the nature of interactions with clients or service providers and behavioral problems such as; aggression of clients and/or family members that cause bodily injury for employees.

Employees work in settings that range from modern public service buildings, residential facilities, institutions or home environments.

Must possess the visual acuity to prepare and analyze data, operate a computer, and do extensive reading.

Must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motion.

Must be able to perform medium work exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force constantly to move objects.

Driving is Essential

Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job questionnaire with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.