Social Worker II (Adult)

GENERAL STATEMENT OF DUTIES

This is professional-level work involving the provision of both direct and indirect services to clients and/or their families.  Work is carried out in a variety of Public Health, Mental Health, or Social Services settings and focuses upon the restoration of the client's physical, social, and economic functioning.  Clients often experience poor parent-child relationship, abuse/neglect, interpersonal difficulties, changes in family structures, mental illness, behavioral discord, family conflicts, problem pregnancies, failure to thrive, and mental retardation.  Positions are typically located Family and Children Services in such programs as Adoptions, Foster Care, and Foster Home Finding within the Department of Social Services; Individual and Family Outpatient settings in mental health environments; and Family Planning/Maternity and Child Health Clinics to name a few.  In some components, such as Emergency Services, employees provide a complete range of services during non-traditional office hours.

Employees at this level perform many of the same duties performed by Social Worker I positions, but work requires more intensive or specialized services; employees respond to the more complex individual, family, health, or personal problems.  Severe physical illnesses and mental disorders are generally referred to a social work clinician or physician.

Work involves evaluating the client's situations and his/her ability to deal with it, developing a social history, psychosocial assessment, service plan and/or treatment plan and follow-up.  Services may include placement in a residential facility or foster home or could include a provision to return the client to their natural home environment.  Basic counseling, support, crisis intervention, and reinforcement are provided in areas such as death and dying, medical, health, personal or family adjustment, or behavioral management.  Employees address such problems as adjustment to illness or disability, placement into an institution, rest home, foster home or nursing facility; financial concerns; socialization issues of the socially handicapped or those debilitated by age or illness; physical, emotion, and educational needs.  Workers provide information to and confer with schools, natural parents and foster parents and other service providers on habilitation plans, behavior management, and other problem areas or needs.

Employees may be involved in the recruitment, evaluation, and training of foster parents and other care providers.  Employees may make monthly visits to homes for the aged, developmentally disabled, nursing, or domiciliary homes; ensure compliance with state standards for such facilities; and report on the home's compliance with fire, health, and safety standards.  When irregularities are found, employees request a plan of correction within a specific time frame.  In these same settings, employees investigate complaints of reported violations, of abuse, neglect or exploitation.  Employees act as advocates for residents by working with administrators to examine individual client needs both within and outside the home.  Employees develop community or service resources and/or develop volunteer programs.  In certain treatment settings, workers participate on habilitation and/or treatment teams and provide the social work perspective.

Greater variety and complexity typify caseloads at this level.  As a result, employees must exercise more problem-solving abilities.  Intervention and follow-up activities require knowledge and use of more advanced treatment models, techniques, or methodologies.  Work may include the supervision and training of lower-level social workers or paraprofessional staff.  Positions at this level can be differentiated from that of the Social Worker I by the variety and complexity of cases, difficulty and intensity of personal contacts, greater independence of action, problem-solving, and the theoretical knowledge required to perform the work found at the Social Worker I level.  Employees report to a higher level professional or Social Work Supervisor.

• Assess and assist customer's ability to live at home as safely and adequately as possible
• Provide direct and indirect services through Medicaid Administrative Claiming and Individual and Family Adjustment services
• Coordinate and arrange In-Home Aide and Special Assistance-In Home services as well as other services in the community
• Problem solve and counsel as needed surrounding issues of home, health, finances, safety and program requirements
• Collaborate closely with Guilford County Emergency Medical Services, the Guilford County Family Justice Center and other community partners
• Become well versed in services and programs for adults within the community
• Perform other duties necessary to provide adequate service to customers

• Bachelors degree in a human services field from an accredited college/university
• Bachelors degree from an accredited college/university and one year of related experience
• Must have possession of an appropriate driver's license issued by the State of North Carolina
• A motor vehicle record (MVR), background check, and drug screening will be conducted on candidates considered for positions

TRANSCRIPTS ARE REQUIRED.  Copy of transcript must be submitted with application. Official college transcripts required at time of hire. Please send transcripts to: Guilford County DHHS/HR, c/o Yolanda Ewing, 1203 Maple St., Greensboro, NC  27405 or attach a copy to your online application.

Driving is Essential 
Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business.  Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.


Special Note

This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements.  However, for each individual position assigned to this class, there is available a completed job description with a physical abilities checklist which can give further details about that one specific position.  Those documents should be reviewed before initiating a selection process.  They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.

Salary : $49,285 - $57,909