Facilities Manager

POSITION DESCRIPTION

The Facilities Manager is a hands-on role responsible for the security, maintenance, and overall functionality of all bank properties—both leased and owned—including branches, subsidiaries, and other real estate. This role covers all, but not limited to, retail, back-office, and corporate workspaces. This role focuses on coordinating vendors for larger maintenance tasks while handling light maintenance duties in-house. The incumbent will ensure compliance with local, state, and federal regulations and is required to be onsite five days per week to manage facilities-related operations.

Key Responsibilities:

1. Facilities Maintenance & Asset Management (Light Duty):
   1. Maintain inventory, records and schedules for the Bank’s major fixed assets, including but not limited to HVAC systems, security equipment, fire suppression systems, vehicles, and other assets.
   2. Coordinate vendors for larger maintenance and repair tasks, ensuring timely and effective completion of work. Manages vendors to strike a balance between competitive pricing and quality work. Meets all cost control initiatives. 
   3. Handle light maintenance duties such as shoveling, sanding, replacing light bulbs, coordinating deliveries, repairing office furniture, and other minor repairs across all facilities.

1. Vendor Management:
   1. Administer contracts, bids, and RFP processes for services such as mechanical, electrical, plumbing, safety, and janitorial. Manages process to control costs and ensure quality service. 
   2. Oversee vendor management processes, ensuring compliance with the Bank’s Vendor Management Program, conduct invoice validation, SLA review, and addressing audit items.
   3. Build and maintain strong relationships with vendors, coordinating larger tasks and ensuring regular performance reviews.
2. Facilities Operations (Onsite):
   1. Manage relationship for contractors handling landscaping, plowing, cleaning, HVAC, branch equipment, and general maintenance. Is onsite point-person when necessary. 
   2. Support property/facility budget development and manage operating and capital expenditures. Develops long term capital expenditure forecast and collaborates with Finance to schedule major expenditures. 
   3. Ensure the professional appearance and smooth operation of all workspaces, including retail locations, through daily oversight. Work with office managers and other leaders to ensure they are monitoring property on a daily basis. 
3. Safety & Compliance:
   1. Ensure compliance with all safety and security protocols and local, state, and federal regulations.
   2. Member of Bank Security Committee
   3. Conduct monthly branch/ office/ property maintenance reviews onsite to identify and address any safety concerns or other issues in a timely manner.
4. Emergency Support & Light Maintenance:
   1. Be available for after-hours emergency support related to property or facility issues.
   2. Perform light maintenance duties, coordinating vendors for larger or more complex tasks.

Additional Responsibilities:

• Perform invoice validation against contracts and ensure accurate and timely reporting for facility budgets.
• Facilitate contract and relationship performance reviews with internal stakeholders from Retail, Operations, and Technology.
• Handle any other duties as assigned.

Onsite Requirement:

SKILLS REQUIRED:

• Strong analytical, problem-solving, and decision-making skills demonstrating sound judgement.
• Proven self-starter that demonstrates strong initiative and positive attitude.
• Organization, time management, prioritizing and the ability to handle a complex, varied workload.
• Relationship management experience.
• Exhibits a strong client service mindset and focus orientation.
• Excellent interpersonal and verbal and written communication skills.
• Excellent organizational, project management, managerial skills, and ability to manage multiple projects/tasks.
• Space planning, move coordination, and/or workplace solutions experience.
• Basic knowledge of property appraisal and leasing; and
• Demonstrated knowledge in commercial real estate, project management, building/facility maintenance, and property management

DIGITAL LITERACY: 

The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills

• Information, data, and content
• Teaching learning and self-development
• Communication, collaboration, and participation
• Digital identity, safety, and security
• Technical proficiency with all bank products
• Awareness and interest in new technology
• Creation, innovation, and research

FUNCTIONS SUPERVISED: Facilities 

POSITIONS SUPERVISED: None

PYSICAL REQUIRNMENT: Ability to lift up to seventy-five pounds required. May be required to work in seasonal elements, as necessary.

EXPERIENCE REQUIRED:  Work requires Five or more years of experience in facility/property coordinator and knowledge of basic repair techniques and familiarity with household and business maintenance issues.

EDUCATION REQUIRED: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

*Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

GSB is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status.

Applicants requiring reasonable accommodation in the application process should notify Human Resources. 

GSB participates in E-Verify.

EOE/AA/M/F/D/V