What are the responsibilities and job description for the Appliance and Refrigeration Repair Technician position at Guinco Service?
Appliance and Refrigeration Repair Technician
We are looking for Appliance Repair Technician candidates with exceptional customer service skills.
Qualifications
- 2 years Experience as a Full Line Appliance Repair Technician (sealed system, refrigeration, cooking, cleaning, laundry)
- Willing to undergo a pre-employment drug screen, criminal background check, and driver’s license check
- Willing to be enthusiastic and customer service focused
- Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds
- Being bilingual is a plus
Responsibilities
- Accurately diagnose and repair home appliances
- Maintain a high level of customer satisfaction
- Ability to communicate effectively - with customers, tech support, dispatch routing and management.
- Ability to make decisions in a timely fashion
- Ability to work both independently and on a team
- Basic Computer Skills and iPad working knowledge
- Technical/Mechanical Aptitude
- Dispatch from your home to customer locations in order to repair residential home appliances
- Process transactions related to the in-home repairs
- Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.
Why Work for Guinco Service?
- Hear from our employees! Click Here
At Guinco, we provide competitive pay, based on experience and ongoing training in a collaborative, supportive, and team-oriented setting. In the Appliance Repair Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.
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Exceptional Benefits Offered
- Full benefits package
- Health insurance (50% paid by the company for employees)
- Dental insurance (50% paid by the company for employees)
- Vision insurance (50% paid by the company for employees)
- Health Savings Account (HSA) (company contributions)
- Company Paid Life Insurance
- Full benefits package
- Paid Time Off
- Holiday pay
- Bereavement Leave
- Maternity/Paternity Leave
- 401k with company match
- Long Term Disability (100% paid by the company)
- Uniforms (company provided)
- Vehicle (company provided)
- Company Provided Truck stock
- Company Provided Tablet
Additional Info:
- We have a fully stocked warehouse with a huge inventory supported and fulfilled by the nation’s two largest appliance parts distributors.
- We do in-office part pre-screens and we pre-order parts for the majority of calls run by our field technicians.
- We are paperless and all service orders and data are done electronically.
Salary : $55,000 - $125,000
