What are the responsibilities and job description for the Customer Service Representative/Sales Associate position at Guinn's Shoes, INC?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a passion for helping others, contributing to a positive customer experience.
Responsibilities
- Respond to customer inquiries via phone and in person in a professional manner.
- Provide accurate information regarding products and services, assisting customers with their needs.
- Handle cash transactions and maintain accurate records of cash handling.
- Analyze customer issues and provide effective solutions to enhance satisfaction.
- Keep store organized and clean
- Tag and stock merchandise
- Work as a team with other associates to ensure a positive work environment
Skills
- Strong verbal and written communication skills in English; bilingual abilities are a plus.
- Experience in retail is preferred.
- Excellent phone etiquette with the ability to engage customers positively.
- Cash handling experience is beneficial but not mandatory.
Join us in delivering outstanding service and making a difference in our customers' experiences!
Job Type: Full-time
Pay: $11.00 - $12.00 per hour
Expected hours: 32 – 40 per week
Ability to Commute:
- Paris, TN 38242 (Required)
Work Location: In person
Salary : $11 - $12