What are the responsibilities and job description for the Craftsmanship and Customer Experience Coordinator position at Guitar Center?
Join Our Team
Guitar Center is seeking an experienced Guitar Technician (Luthier) to join our team. As a key member of our store staff, you will be responsible for maintaining and repairing customer-owned instruments while enhancing the store's inventory quality.
This role requires strong technical skills in guitar repair and maintenance, as well as excellent customer service and communication skills. You will work closely with customers to understand their needs and provide personalized solutions to ensure their satisfaction.
Key Responsibilities
- Maintain and repair customer-owned instruments with a high level of craftsmanship
- Interact with customers to understand their needs and provide personalized solutions
- Assist in maintaining specific store inventory and identifying opportunities for improvement
- Participate in training and development programs to enhance product knowledge and sales techniques
Requirements
- Skilled understanding of repairing guitars
- Excellent customer service and communication skills
Benefits
Guitar Center offers a competitive compensation package, including benefits and perks such as medical, dental, and vision insurance, 401K matching, paid time off, and tuition reimbursement options. We also prioritize professional development and offer ongoing training and education programs to help you grow your skills and career.
