What are the responsibilities and job description for the Customer Experience Expert - Guitar Repair position at Guitar Center?
Career Opportunities:
Guitar Center offers a range of career opportunities for those passionate about music and customer service. As a Customer Experience Expert - Guitar Repair, you will play a critical role in delivering exceptional customer experiences while maintaining and repairing musical instruments.
Responsibilities:
- Maintain and repair customer-owned instruments with a high level of craftsmanship
- Interact with customers to ensure a positive experience
- Service and maintain store-owned equipment as needed
- Complete warranty repair work and additional duties as assigned
Requirements:
- Skilled understanding of repairing guitars and other musical instruments
Benefits:
- Paid training and certification programs
- Award-winning employee recognition program
- Robust benefits package including medical, dental, vision, and 401(k) matching
- Ongoing education and development opportunities
