What are the responsibilities and job description for the Customer Experience Expert position at Guitar Center?
Key Responsibilities
Our ideal candidate will have a skilled understanding of repairing guitars and possess excellent communication skills. They will be able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
In this role, you will be responsible for:
- Interacting with customers to understand their needs and provide tailored solutions
- Servicing guitars with a high level of craftsmanship
- Maintaining store-owned gear
- Completing warranty repairs
