What are the responsibilities and job description for the Customer Experience Guitar Tech position at Guitar Center?
About Our Company
We're a leading retailer of musical instruments and equipment, dedicated to providing exceptional customer experiences. As a Customer Experience Guitar Tech, you'll be part of a talented team that shares your passion for music and your commitment to excellence.
Job Summary
We're looking for a skilled repair technician to join our team. In this role, you'll be responsible for performing maintenance and repairs on customer-owned instruments, while providing outstanding customer service.
Responsibilities
- Interact with customers to understand their needs and provide solutions
- Perform routine maintenance and repairs on instruments, including setup and adjustment
- Collaborate with colleagues to maintain store inventory and ensure efficient operations
Qualifications
- Excellent communication and interpersonal skills
- Strong technical skills and attention to detail
Why Join Us?
- Become part of a dynamic team that's passionate about music and dedicated to customer satisfaction
- Enjoy opportunities for professional growth and development
- Take advantage of a competitive benefits package
