What are the responsibilities and job description for the Customer Experience Music Specialist position at Guitar Center?
Retail Guitar Services Expert
Guitar Center is seeking a highly skilled Retail Guitar Services Expert to join our team. As a key member of our repair team, you will be responsible for providing expert maintenance and repair services on customer-owned instruments, ensuring an exceptional customer experience.
The ideal candidate will possess strong customer service skills, craftsmanship in instrument repair, and the ability to train and motivate others. We offer unique benefits for musicians, including gig leave and a variety of robust employee perks.
Key Responsibilities:
- Provide expert maintenance and repair services on customer-owned instruments
- Ensure a positive customer experience
- Maintain store owned gear, as requested
- Complete warranty repair work
- Additional duties as assigned
