What are the responsibilities and job description for the Customer Experience Music Technician position at Guitar Center?
Key Responsibilities
You will provide perform maintenance and repair services on customer-owned instruments and assist in maintaining specific store inventory. Your goal is to continually build and increase the business through great customer experience and quality work.
A few key characteristics of successful candidates include:
- Customer Focus: Understands customer service principles, and able to provide an excellent customer experience.
- Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them.
- Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
- Training: Able to effectively train learners and communicate info and techniques so that they are retained.
