What are the responsibilities and job description for the Customer Service and Repair Expert position at Guitar Center?
Customer Service and Repair Expert
We are seeking a highly skilled Customer Service and Repair Expert to join our team at Guitar Center. In this role, you will be responsible for providing exceptional customer service and maintaining high-quality repairs on customer-owned instruments. A successful candidate will possess strong communication skills, a passion for music, and the ability to work effectively in a fast-paced environment. Our comprehensive benefits package includes medical, dental, and vision insurance, 401K with company match, mental health support, paid time off, and employee discounts.
Key Responsibilities:
- Deliver exceptional customer service
- Perform high-quality repairs on customer-owned instruments
- Collaborate with team members to achieve sales goals
Skills and Qualifications:
- Strong communication and interpersonal skills
- Skilled understanding of guitar repair
