What are the responsibilities and job description for the Guitar Repair Technician - Exceptional Customer Experience position at Guitar Center?
About Us
Guitar Center embodies the world of creativity and music, encouraging staff to find their own individual sound. We strive to provide an exceptional customer experience by offering a wide range of services.
Job Description
We are seeking a skilled Guitar Repair Technician to join our team. As a Retail Guitar Repair Technician at Guitar Center, you will be responsible for providing maintenance and repair services for customer-owned instruments. Your goal will be to continually build and increase business through great customer service and quality work.
Responsibilities
- Maintain a high level of product knowledge on Guitar Center products
- Perform maintenance and repair services on customer-owned instruments
- Assist in maintaining store inventory and provide recommendations for sales and leadership
- Develop knowledge and skills, including product, store operations, sales, and leadership
- Train learners effectively and communicate information and techniques so that they are retained
Requirements
- Skilled understanding of repairing guitars
- Friendly and approachable demeanor
- Able to develop strong relationships with customers and colleagues
Benefits
- Robust benefits package, including medical, dental, vision, 401K, and tuition reimbursement options
- Paid sick/holiday/vacation time
- Employee discount program
About Guitar Center
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
