What are the responsibilities and job description for the Guitar Specialist position at Guitar Center?
About This Role
We're seeking a skilled Instrument Maintenance Expert to join our team and provide exceptional service to customers.
Key Responsibilities:
- Customer Interaction
- Guitar Repair and Maintenance
- Store Operations
Our ideal candidate will have excellent communication skills and be able to effectively interact with customers to ensure positive experiences.
The selected candidate will be responsible for servicing customer-owned instruments with high-level craftsmanship, ensuring they meet the highest standards of quality.
They will also maintain store-owned gear as requested, complete warranty repair work, and perform additional duties as assigned by management.
Requirements:
- Guitar Repair Knowledge
A strong understanding of guitar repair is essential for this role. The ideal candidate will have in-depth knowledge of guitar repair techniques and be able to apply them to various situations.
Favorable Qualifications:
- Product Knowledge
Foundational product knowledge on Guitar Center products is highly desirable. The selected candidate will be expected to stay up-to-date with new products and technologies.
About Us
Guitar Center is an Equal Opportunity Employer committed to diversity and inclusion. We believe in creating inclusive environments that put our customers first, while fulfilling our mission to develop lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of music creation.
