Guitar Technician (Luthier) Store 834

Guitar Technician (Luthier) Job Description

As a Guitar Technician (Luthier), you will play a crucial role in maintaining and repairing customer-owned instruments while ensuring the store's inventory is up-to-date. This position requires a strong focus on customer service, initiative, and knowledge of guitars to deliver exceptional results.

We are committed to creating an inclusive environment that values creativity and puts our customers first. Our mission is to nurture lifelong musicians and make a difference in the world by enabling them to experience the joy of creating music.

The ideal candidate will have a skilled understanding of repairing guitars and possess foundational product knowledge on Guitar Center products. As our Repair Technician, you will interact with customers, service customer-owned instruments, maintain store-owned gear, complete warranty repair work, and perform additional duties as assigned.

We offer a supportive environment that values creativity, offers competitive pay, and provides benefits including gig leave for musicians, medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

• Main Responsibilities:
• Interact with customers and ensure a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store-owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Requirements:

• Skilled understanding of repairing guitars

Preferences:

• Foundational product knowledge on Guitar Center products

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.