What are the responsibilities and job description for the Guitar Technician position at Guitar Center?
POSITION OVERVIEW:
Guitar Center fosters a world of creativity and music, encouraging staff to find their unique sound. Our mission is to develop lifelong musicians and make a difference by enabling music creation for all.
As a Repair Tech (Guitar), you will provide maintenance and repair services on customer-owned instruments, assisting in store inventory maintenance while delivering exceptional customer experiences and quality work.
A few key characteristics of successful Repair Technicians include:
- Customer Focus: Understands customer service principles and provides an excellent experience, connecting with customers in a meaningful way.
- Initiative: Identifies opportunities and issues, following through on work activities to capitalize or resolve them.
- Selling: Works through GC's certification program to gain product knowledge and sales techniques.
- Training: Effectively trains learners and communicates information and techniques.
Responsibilities as a Repair Technician include:
- Interacting with customers to ensure positive experiences
- Providing high-quality craftsmanship for customer-owned instruments
- Maintaining store-owned gear upon request
- Completing warranty repair work
- Additional duties as assigned
Why Guitar Center? We offer:
For musicians, gig leave allows time off to share your music, and we return to your job after your tour. We provide robust benefits and perks, including medical, dental, vision, 401K, mental health support, paid time off, employee discounts, and tuition reimbursement options.
Requirements:
- Skilled understanding of repairing guitars
Preferences:
- Foundational product knowledge on Guitar Center products
Guitar Center is an Equal Opportunity Employer, providing fair and equal employment opportunity to all employees and applicants, regardless of protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request reasonable accommodations by calling 1-818-735-8800 ext. 2862 or sending an email to recruiting@guitarcenter.com.
