What are the responsibilities and job description for the Guitar Technician position at Guitar Center?
Guitar Technician Position
At Guitar Center, we're committed to empowering musicians and non-musicians alike to experience the joy of creating music. As a Guitar Technician, you'll play a critical role in ensuring our customers' instruments are always in top condition.
Main Responsibilities:
- Perform maintenance and repair services on customer-owned instruments with high craftsmanship
- Maintain store inventory and assist in warranty repair work
- Provide excellent customer service and ensure a positive customer experience
Key Characteristics:
- Customer Focus: Understands customer service principles and provides an excellent customer experience
- Initiative: Identifies opportunities and issues, follows through on work activities, and takes positive action without being requested
Benefits:
- Robust benefits package, including medical, dental, vision, 401K, and tuition reimbursement options
- Paid sick/holiday/vacation time and employee discount program
Requirements:
- Skilled understanding of repairing guitars
- Foundational product knowledge on Guitar Center products (preferred)
Diversity and Inclusion:
Guitar Center is an Equal Opportunity Employer, committed to providing fair and equal employment opportunity to all employees and applicants regardless of protected status.
