What are the responsibilities and job description for the Guitar Technician position at Guitar Center?
Job Title: Repair Tech (Guitar)
">Guitar Center fosters a creative and musical environment that empowers staff to find their unique sound. Our mission is to nurture lifelong musicians and make a positive impact by enabling music enthusiasts to experience the joy of music creation.
">As a Repair Tech (Guitar), you will provide exceptional maintenance and repair services for customer-owned instruments, while assisting in maintaining store inventory. Your primary goal is to deliver an outstanding customer experience and increase business through quality work.
">Key Characteristics:
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- Customer Focus: You will understand customer service principles and provide excellent customer experiences, connecting with customers in a meaningful way. ">
- Initiative: You will identify opportunities and issues, and follow through on work activities to capitalize or resolve them. ">
- Selling: You will gain a solid understanding of products and sales techniques through our certification program. ">
- Training: You will effectively train learners and communicate information and techniques to ensure retention. ">
Responsibilities as a Repair Technician include:
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- Interacting with customers to ensure a positive experience. ">
- Providing high-quality maintenance and repair services for customer-owned instruments. ">
- Maintaining store-owned gear as requested. ">
- Completing warranty repair work. ">
- Additional duties as assigned. ">
Why Guitar Center?
We offer a range of benefits and perks, including:
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- Medical, Dental, Vision, 401K plus company match ">
- Mental health support ">
- Paid sick/holiday/vacation time ">
- Employee discount program ">
- Tuition reimbursement options ">
Requirements:
You must have a skilled understanding of repairing guitars and prefer foundational product knowledge on Guitar Center products.
">Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of protected status.
">Keywords: Guitar Repair, Instrument Maintenance, Customer Service, Music Equipment, Repair Technician, Craftsmanship, Musician Support, Marketing Musical Instruments, Sales Techniques, Guitar Center
