What are the responsibilities and job description for the Instrument Maintenance and Repair Expert position at Guitar Center?
Guitar Repair and Maintenance Professional
As a Guitar Repair and Maintenance Professional at Guitar Center, you will deliver exceptional customer experiences through expert maintenance and repair services. You will work closely with customers to understand their needs and provide tailored solutions, all while developing your skills and knowledge within the store's operations and product expertise.
Job Summary:
- Provide maintenance and repair services on customer-owned instruments
- Maintain store owned gear as requested
- Complete warranty repair work
- Develop and maintain foundational product knowledge on Guitar Center products
Ideal Candidate:
- Strong craftsmanship skills
- Exceptional customer service orientation
- Ability to identify and resolve issues proactively