What are the responsibilities and job description for the Instrument Specialist position at Guitar Center?
POSITION OVERVIEW
Guitar Center is a leader in empowering musicians to find their unique sound. Our mission is to develop lifelong music enthusiasts and make a positive impact by enabling people to experience the joy of creating music. We strive to create inclusive environments that prioritize customers while fulfilling our mission.
Main Responsibilities:
- Provide exceptional customer service, ensuring a positive customer experience.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
Why Guitar Center?
We offer a range of benefits and perks, including medical, dental, and vision coverage, 401K with company match, mental health support, paid time off, employee discount program, and tuition reimbursement options.
Key Requirements:
- Skilled understanding of repairing guitars.
Preferred Qualifications:
- Foundational product knowledge on Guitar Center products.