What are the responsibilities and job description for the Luthier - Base Pay + Commissions position at Guitar Center?
POSITION OVERVIEW:
Guitar Center encourages creativity and music by developing lifelong musicians. Our mission is to make a difference in the world by enabling musicians and non-musicians to experience the joy of creating music.
We believe in inclusive environments that put customers first, while fulfilling our mission. As our Repair Tech (Guitar), you will provide maintenance and repair services on customer-owned instruments and assist in maintaining specific store inventory.
A successful Repair Technician possesses the following characteristics:
- Customer Focus: Understands customer service principles and provides an excellent customer experience.
- Initiative: Identifies opportunities & issues and follows through on work activities to capitalize or resolve them.
- Selling: Works through GC certification program to gain a base understanding of products and sales techniques.
- Training: Effectively trains learners and communicates information and techniques so they are retained.
As our Repair Technician, you will:
- Interact with customers, ensuring a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store-owned gear, as requested
- Complete warranty repair work
- Additional duties as assigned
We offer robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Requirements:
- Skilled understanding of repairing Guitars
Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.
Salary : $45,000 - $60,000
